Author: Gentile, Mary C.
Source: HBSP
Year: 1994
Number of pages: 36
Abstract:
This case defines "diversity" in organizational terms and provides a descriptive framework for understanding the ways organizations identify and respond to its challenges and opportunities. The four components or lenses of the framework are: motivators, mindset, methods, measures.
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This case is available for purchase from Harvard Business School Publishing Case #: 395020