Author: Gentile, Mary C.
Source: Ivey Business Journal
A leader cannot create a values-driven culture with rules and mission statements alone. Using techniques such as pre-scripting, rehearsal and peer coaching, leaders can learn to listen and employees can learn to speak. The result is a circle of practice that removes values from the realm of aspiration and positions them squarely within the realm of everyday business. Readers will learn how to create such a circle in this article.