Author: Kispal-Vitai, Zsuzsanna
Source: Richard Ivey School of Business
Number of pages: 7
A young entry-level employee starts work in the hotel industry in a Central East European country. The case describes her experiences and, through these, shows the HRM practices in the particular hotel in which she works. The issue here is not really that this employee should stay or leave, but rather finding out about the nature of HR operations in the light of ethics and sustainability.
This case was written for master level students, or students who already had completed at least a basic level generalist HRM course. It was deliberately written from the point of view of an inexperienced young employee to illustrate what such an employee sees in a business operation. It can be used to go through the HRM functions at a company and show what went wrong and how these could be remedied. It can also be used as a leadership course supplement, or at change management courses for illustration of some leadership practices and ethical dilemmas that practitioners face.