Author: Ramanna, Karthik
Source: Harvard Business School
Number of pages: 8
Loan officer Jim Teague discovers his agro-processor client has a serious health-code violation just days before a disbursement is due. Proceeding with the loan could jeopardize the health of thousands of customers and put his employer at serious risk. But withholding the loan will likely deprive hundreds of farmers affiliated with the agro-processor their livelihoods in this poor rural corner of Tanzania.
The objective of this case is to explore the competing responsibilities of business leaders to diverse constituencies such as customers, suppliers, investors, and society. The case uses principles of economics, ethics, and the law to help students make difficult decisions in a "right versus right" situation.