Pro-Soft Corporation: Employee Performance and Termination (A, B)

Authors: Baker, William H.; Smart, Karl L.; Bell deTienne, Kristen
Source: NACRA, Case Research Journal / Laurier Institute
Year: 2000
Company Name: Pro-Soft Corporation
Number of pages: 15

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Abstract:

Ana Soto manages the Documentation Department of Pro-Soft Corporation, a high-tech company that develops and markets software for home and business use. Ana faces a difficult managerial decision-what to do with Scott Wells, a graphic artist in her department whose performance has been decreasing. Part A reviews Scott's performance in light of Pro-Soft's organizational climate and a downturn in the software market that makes a reduction in force at Pro-Soft inevitable. The HR department encourages Ana to terminate Scott even though company policy has not been followed. Part B follows with Ana's actual decision to terminate Scott and questionable practices of gathering evidence after the termination, exploring issues of the value and implications of monitoring employees.