The Campaign Against Coca-Cola
Authors: Lane, Henry W.; Wesley, David T.A.
Source: Richard Ivey School of Business
Year: 2007
Company Name: Coca-Cola
Number of pages: 23
Abstract:
The CEO (chief executive officer) of Coca-Cola is faced with increasing criticism over the company's handling of alleged human rights abuses in Columbia. A grass roots protest movement known as ‘The Campaign to Stop Killer Coke' has built international support for a boycott of Coca-Cola products on college campuses. The campaign centers specifically on the intimidation and murder of union leaders at a specific Coca-Cola bottling plant in Columbia. Coca-Cola asserted that it was not responsible for such abuses. Rather, the violence at the Coca-Cola plant was the product of a political situation that was beyond the company's control. The company further argued that it was in compliance with local labor laws, and had been dismissed as the defendant in lawsuits filed in Columbia and US courts. At the time of the case, Coca-Cola is faced with anti-Coke campaigns at more than 100 college campuses worldwide and official boycotts of its products at a number of large well-known campuses in the United States. In response, the company has undertaken an audit of its bottling plants in Columbia. It also launched a public relations campaign aimed at refuting accusations of human rights violations. The case can be used to discuss corporate ethics, extraterritoriality, marketing and public relations.
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This case is available for purchase from Ivey Publishing. Case #: 9B07C003, Teaching Note #: 8B07C03