Running a Global Ethics and Compliance Program
Author: Stewart, Lisa
Source: Business Roundtable Institute for Corporate Ethics
Company Name: United Technologies Corporation
Number of pages: 13
In July 2003, Pat Gnazzo, vice president of Business Practices for United Technologies Corporation (UTC), sat at his desk in the company's Hartford, Connecticut, headquarters considering the challenge of integrating 46,000 new employees into UTC's global ethics and compliance program from the recently acquired Chubb plc, a United Kingdom-based leader in security and fire protection services. Although Gnazzo had faced many difficult issues since he had taken over business practices programs for UTC in 1995, this challenge was unique. Simultaneously integrating this volume of employees—who were situated in a variety of different cultures across the globe—would be a monumental task, especially since Chubb's ethics and compliance priorities were not on the level of UTC's. Gnazzo wondered where he should start.
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