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Video: Joshua Margolis on Teaching Business Ethics

Masters Seminars in Business Ethics Video Series

Author: Margolis, Joshua
Product Type: Multimedia
Source: Business Roundtable Institute for Corporate Ethics
Publication Year: 2010

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [2 Faculty Ratings] 1070 views

The third component of a well-designed business ethics course -- in addition to defying expectations and bringing together a multi-disciplinary team -- is making the ethics course itself the venue for integrating across the disciplines.

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Rethinking the MBA Curriculum in the Finance Discipline

Problems in Financial Management

Author: Becker-Blease, John
Product Type: Syllabi; Teaching Modules
Source: Washington State University, Vancouver
Publication Year: 2008

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [2 Faculty Ratings] 7625 views

The purpose of this course is to provide students with a heightened appreciation of the role of a financial manager within a firm and to understand the tools and the nature of the decisions that financial managers must make...

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Bill McKibben's Battle Against the Keystone XL Pipeline

Author: Greenfeld, Karl Taro
Product Type: Magazine / Newspaper Articles
Source: Bloomberg Businessweek
Publication Year: 2013

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 141 views

McKibben believes that Americans have no choice but to end their consumption of cheap, carbon-producing fuels—immediately. So he’s waging an all-out campaign to prevent the biggest and most powerful fossil-fuel companies...

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Cascade Engineering: Building Frontline Employee Programs for Triple Bottom Line Impact

Authors: Hu, Jennifer; Lowenberg, Melanie; Chojnacki, Rohini
Product Type: Cases
Source: The Aspen Institute Business and Society Program
Publication Year: 2012

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 736 views

Fred Keller stepped down from the podium at a local park in Grand Rapids, Michigan and stared at the Lifetime Achievement Award for Innovation in his hands. Under his watch as Founder and CEO of Cascade Engineering, the manufacturing company had blossomed into a successful and diversified enterprise. Keller considered Cascade’s future strategy: How could his company continue enabling success while maintaining the proper balance across its Triple Bottom Line mission?

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Managing Romance in the Office

Authors: Konrad, Alison; Mainiero, Lisa
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2011

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 890 views

This case provides six real-life examples of office romance. In each case, students have an opportunity to consider how well the parties to the romance have conducted a romance in a business context and what leaders could have done to manage the situation.

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Colombia

Strong Fundamentals, Global Risk

Authors: Musacchio, Aldo; Vietor, Richard H.K.; Schlefer, Jonathan
Product Type: Cases
Source: Harvard Business School
Publication Year: 2010

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 710 views

By mid-2009 Colombian President Alvaro Uribe had ended decades of virtual civil war and strengthened the business climate, but he faced tough economic challenges. Though he had instituted prominent market reforms and brought inflation down sharply, Colombia seemed stuck in a middle ground, industrially behind Brazil or Chile but ahead of poorer Latin American countries.

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Fashion Futures 2025: Global Scenarios for a Sustainable Fashion Industry

Author:
Product Type: Policy and Issue Reports
Source: Forum for the Future, Levi Strauss & Co.
Publication Year: 2010

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 2135 views

If we understand what the future may hold we can prepare for it, spot promising new ventures and even help shape the direction it takes...

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Merrimack Tractors and Mowers: LIFO or FIFO?

Authors: Bruns, Sharon; Harmeling, Susan S.; Bruns, William J., Jr.
Product Type: Cases
Source: Harvard Business Publishing Brief Cases
Publication Year: 2008

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 1897 views

At Merrimack Tractors and Mowers in 2008, product manufacturing costs are increasing faster than competitors' costs, and as a result earnings are likely to fall below those reported in 2007.

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Vodafone Italy: Designing Solutions for Effective Human Resource Management and Career Development

Authors: Bagdadli, S.; Bizzi, L.
Product Type: Cases
Source: SDA Bocconi
Publication Year: 2009

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 1175 views

The objective of this case is to stimulate reflection on organisational and human resource management problems occurring in companies facing rapid change.

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The Panic Of 1907

Authors: Bruner, Robert F.; Carr, Sean; Debaere, Peter
Product Type: Cases
Source: Darden Business Publishing
Publication Year: 2007

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 1185 views

The case discusses and analyzes the runup to the financial panic of 1907 and its aftermath.

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Giving Voice to Values: How to Speak Your Mind When You Know What’s Right

Author: Gentile, Mary C.
Product Type: Books / Book Chapters
Source: Yale University Press
Publication Year: 2010

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 1963 views

How can you effectively stand up for your values when pressured by your boss, customers, or shareholders to do the opposite?

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Echoing Green

Authors: Battilana, Julie; DeLong, Thomas J.; Weber, James
Product Type: Cases
Source: Harvard Business School
Publication Year: 2009

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 1305 views

This case presents the leadership challenges that Cheryl Dorsey, the president of Echoing Green, faces in early 2009. Dorsey has to decide whether, and if so, how to change Echoing Green's strategy as well as whether she is the right person to continue to lead the organization.

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Coca-Cola India's Corporate Social Responsibility Strategy

Authors: Purkayastha, D.; Faheem, Hadiya
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2009

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 2591 views

This case details the activities taken up by Coca-Cola India's management and employees to contribute to the society and community in which the company operates.

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Teaching Modules Homepage

Author: The Aspen Institute Center for Business Education
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 23960 views

Teaching Module Homepage. Teaching Modules are sets of cases, references, and other materials that are organized around Social Impact Management-related topics and are designed to facilitate classroom teaching.

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Sustainability and Business Initiatives with the Base‐of‐the‐Pyramid

Author: Marquez, Patricia
Product Type: Syllabi
Source: University of San Diego
Publication Year: 2008

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 1339 views

Previously unsuspected, profitable market initiatives aimed at the socio‐economic base‐of‐the‐pyramid (BOP) are generating both social and economic value, holding the promise of improved wellbeing for the world’s poor. Business can play a significant role in bringing the 4 billion people living in poverty closer to mainstream markets as consumers, producers, or business partners.

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Teaching Module on Low-Wage Work in the Coming Economy – Expanded Version

Author: Johnson, Jennifer
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 2101 views

FULL VERSION of the Low Wage Work Teaching Module.

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El Castillo

The Eco-Fairy Castle

Author: Story, J
Product Type: Cases
Source: INSEAD
Publication Year: 2009

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 2138 views

Located in the province of Cordoba, Argentina, El Castillo is a castle built in the early twentieth century, and now run as a hotel by the Fabrega family who are in the business of international and ecological tourism. El Castillo emphasises that it is the only ecotourist facility in Argentina. The case may also be used to develop students skills in thinking about the future.

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Access: Outsourcing

Authors: Johnson, Jennifer; Scully, Maureen
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 3133 views

How businesses can access the benefits of a global marketplace without falling prey to the accompanying risks is a critical question.

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Access Teaching Module

Authors: Johnson, Jennifer; Scully, Maureen
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 11259 views

Access, to new markets and materials, to new sources of labor and information, to new communities and new ideas, is crucial to business, and can also serve as a way to spread the benefits of economic development to people and their communities. How does access bring value to business and society and can it also be used to reduce the downside of globalization?

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Enel: CSR and Performance Measurement (A, B)

Authors: Pistoni, Anna; Songini, Lucrezia
Product Type: Cases
Source: European Academy of Business in Society
Publication Year: 2008

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 1110 views

Enel was Italy’s largest power company and Europe’s second largest listed utility in terms of installed capacity.

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Reasons and Rationalizations Exercise (Giving Voice to Values)

(Available to all users)

Author: Gentile, Mary C.
Product Type: Cases; Exercises
Source: Giving Voice to Values Curriculum Initiative
Publication Year: 2008

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 4229 views

This exercise illustrates the basic strategy for addressing any values-based decision using the Giving Voice to Values approach.

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Does This Milkshake Taste Funny?

Authors: Cousins, R; Benitz, L
Product Type: Cases
Source: The Case Research Journal
Publication Year: 1998

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 3514 views

George Stein, a college student employed for the summer by Eastern Dairy, must decide if he is going to remove the filters from the plant's piping and thus allow the current production run of milkshake mix to become contaminated.

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Webcast: Rethinking MBA Curriculum in the Accounting Discipline

Author: Cote, Jane
Product Type: Multimedia
Source: The Aspen Institute Center for Business Education's Corporate Governance and Accountability Project
Publication Year: 2008

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 4169 views

As part of the Aspen Institute’s Corporate Governance and Accountability Project, Washington State University, Vancouver, has shifted the topics and tone of its core MBA Accounting course from primarily information production to a discussion of how accounting information impacts not only strategic decision makers but also the firm’s stakeholders.

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The Role of Business in Fostering Peaceful Societies

Authors: Fort, Timothy L.; Schipiani, Cindy
Product Type: Books / Book Chapters
Source: Cambridge University Press
Publication Year: 2004

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 912 views

Global protests give the misleading impression that multinational business interests are at odds with creating a responsible and peaceful society...

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Peace Through Commerce

University of San Diego: GSBA 507

Author: Dimon, Denise
Product Type: Syllabi
Source: University of San Diego: School of Business Administration
Publication Year: 2011

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 1558 views

This course focuses on how changing political environments affect business strategies and competitive advantage of domestic and international firms. It also analyzes the ways in which businesses contribute to the peace and prosperity of the global community through commerce.

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Social Entrepreneurship Teaching Resources Handbook

Authors: Brock, Debbi D.; Kim, Marina; Davis, Susan
Product Type: Policy and Issue Reports
Source: Ashoka's Global Academy for Social Entrepreneurship
Publication Year: 2008

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 1958 views

As advocates for social entrepreneurs and social entrepreneurship education, staff at Ashoka have gathered a plethora of resources for both faculty new to the field of social entrepreneurship and seasoned veterans who blazed the trail in the early twenty first century.

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New @ CasePlace

Author: The Aspen Institute Center for Business Education
Product Type: Featured Collections
Source: The Aspen Institute Center for Business Education
Publication Year: 2011

Faculty Rating: 4.5 stars4.5 stars4.5 stars4.5 stars4.5 stars [2 Faculty Ratings] 32406 views

Are you looking for engaging and thought-provoking material that is new to CasePlace.org? If so, you've come to the right place.

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MBA Curriculum Reform in the Accounting Discipline

Accounting Measurement for Leaders

Author: Cote, Jane
Product Type: Syllabi; Teaching Modules
Source: The Aspen Institute Center for Business Education's Corporate Governance and Accountability Project
Publication Year: 2008

Faculty Rating: 4.4 stars4.4 stars4.4 stars4.4 stars4.4 stars [5 Faculty Ratings] 4573 views

Accounting with its arcane language and rules is a subject often feared and reviled by MBA students. While the process of producing accounting information might indeed contribute to this reputation, framed differently, MBA students easily see the role accounting plays in achieving strategic goals and managing stakeholder tensions. MBA students are expected to be future business leaders, not accountants. Using this assumption to design the course results in less emphasis on computation and more emphasis on the consequences that choices made in the process of accounting measurement have on strategic direction, stakeholder commitments and performance expectations. Students then understand that accounting is a measurement system that lays the foundation for enlightened decision making.

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ECG Group: Fraud and Liquidation of a Joint Venture in China

Authors: O'Connor, Neale; Loo, Grace
Product Type: Cases
Source: University of Hong Kong
Publication Year: 2011

Faculty Rating: 4 stars4 stars4 stars4 stars4 stars [1 Faculty Rating] 369 views

The case explores the challenges and difficulties of running a joint venture, especially when more than one jurisdiction is involved. It alerts students to the importance of a vigilant monitoring system in joint-venture exercises and challenges them to take on the role of a negotiator in a difficult business situation.

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Launch of the Ford Fiesta Diesel

The World's Most Efficient Car

Authors: Spital, Francis; Wesley, David T.A.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2010

Faculty Rating: 4 stars4 stars4 stars4 stars4 stars [1 Faculty Rating] 1874 views

The case describes the challenges faced by Ford and other automobile manufacturers in an era of declining oil reserves and volatile fuel prices.

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Intuit

Author: Cespedes, Frank V.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2009

Faculty Rating: 4 stars4 stars4 stars4 stars4 stars [1 Faculty Rating] 975 views

This case study provides an overview of Intuit's growth and, in particular, the sales and service initiatives that historically fueled the company's growth from start-up to a corporation.

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Collective Bargaining: The General Motors-United Auto Workers Deal

Authors: Purkayastha, D.; Faheem, Hadiya
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2008

Faculty Rating: 4 stars4 stars4 stars4 stars4 stars [1 Faculty Rating] 4879 views

This case is about the collective bargaining agreement between one of the world's leading automobile manufacturers, General Motors Corporation (GM), and the United Auto Workers (UAW) in late 2007.

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Putting the Organization on Wheels

Workplace Design at SEI

Authors: Wind, Yoram (Jerry); West, Alfred P., Jr.
Product Type: Journal Articles
Source: California Management Review
Publication Year: 2007

Faculty Rating: 4 stars4 stars4 stars4 stars4 stars [1 Faculty Rating] 1346 views

To create an environment to embody a culture of flexibility, egalitarianism, teamwork, and entrepreneurship, SEI Investments built a distinctive headquarters with open offices and desks on wheels, making it easy for teams to interact and quickly reorganize.

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Motivating High Performers

Are Managers up to it?

Author: Patel, Taran
Product Type: Cases
Source:
Publication Year: 2006

Faculty Rating: 4 stars4 stars4 stars4 stars4 stars [1 Faculty Rating] 2735 views

This case study highlights the complexity of managing high performers. It raises the issue of motivation and suggests that a competent manager needs to understand how different motivational tools are required to motivate different kinds of employees.

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Microsoft: Competing on Talent (A)

Author: Bartlett, Christopher A.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2005

Faculty Rating: 4 stars4 stars4 stars4 stars4 stars [1 Faculty Rating] 3982 views

Describes the evolution of Microsoft's human resource philosophies, policies, and practices and how they were used as a core of the company's competitive advantage. In particular, the case focuses on how Microsoft has tried to retain its ability to recruit, develop, motivate, and retain first class talent as it grew from a start-up to a global behemoth...

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McDonald's in India

Author: Dash, Kishore
Product Type: Cases
Source: Thunderbird School of Global Management
Publication Year: 2005

Faculty Rating: 4 stars4 stars4 stars4 stars4 stars [1 Faculty Rating] 6842 views

McDonald's relative success in India has several important lessons for global multinational corporations that are interested in exploring the challenges and opportunities in emerging markets. Given the unique cultural space of India, where most people do not eat beef and pork and prefer vegetarian foods, and where people's food habits are dominated by regional food preferences, how could a beef-based hamburger chain achieve success?

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Shell in Nigeria

Authors: Hendry, John; Mellor, Kate; Hak, Zain; Ade-Ajayi, Funmi; Vieira, Waldir; Zou, Yuan
Product Type: Cases
Source: Cambridge Judge Business School
Publication Year: 2000

Faculty Rating: 4 stars4 stars4 stars4 stars4 stars [1 Faculty Rating] 3611 views

This case reviews the public controversy surrounding Shell's operations in Nigeria in the 1990s...

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Nestle: A Social Media Nightmare (A, B)

Authors: Seijts, Jana; Bigio, Benjamin
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2011

Faculty Rating: 3 stars3 stars3 stars3 stars3 stars [1 Faculty Rating] 2122 views

On March 17, 2010, the chairman of the board of directors was caught off guard because of a YouTube video created by the environmental activist group Greenpeace. Within 24 hours, the video had more than 100,000 views and anti-Nestlé campaigns quickly emerged on Facebook, Twitter and other social media networks around the world...

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Entrepreneurship Education And Social Justice

The Unexpected Connection

Authors: Kourilsky, M.; Walstad, W.
Product Type: Cases
Source: Senate Hall Academic Publishing
Publication Year: 2008

Faculty Rating: 3 stars3 stars3 stars3 stars3 stars [1 Faculty Rating] 730 views

It is the purpose of this paper to show that not only are the goals of social justice and entrepreneurship education capable of simultaneous realization, but also to argue that entrepreneurship education is a viable and even potent economic access strategy for enabling a social justice agenda.

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The Fuertes Vientos Wind Farm

Authors: Alemany, L.; Gonzalvo, D.
Product Type: Cases
Source: ESADE
Publication Year: 2008

Faculty Rating: 3 stars3 stars3 stars3 stars3 stars [1 Faculty Rating] 1062 views

This case presents the story of a wind farm start-up in the north of Spain. The main teaching objective is to understand the importance of financial planning for entrepreneurs.

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Google's HR Practices: A Strategic Edge?

Authors: John, D.; Girija, P.; Nightingale, F
Product Type: Cases
Source: IBS Research Center
Publication Year: 2008

Faculty Rating: 3 stars3 stars3 stars3 stars3 stars [1 Faculty Rating] 11704 views

This case helps students: (1) to analyze how employees help a company in differentiating itself from its competitors in knowledge-based industries; (2) to analyze how companies attract the best-knowledge workers and retain employees in a competitive environment; (3) to analyze the innovative HR practices and the 'Best Place to Work For' culture at Google; and (4) to analyze the future implications of Google's HR practices in the long run.

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Maximizing Shareholder Value: What Are Shareholders' Interests?

Author: Scully, Maureen
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education's Corporate Governance and Accountability Project
Publication Year: 2005

Faculty Rating: 3 stars3 stars3 stars3 stars3 stars [1 Faculty Rating] 18547 views

Maximizing shareholder value (MSV) guides many business decisions and quickly becomes part of business school students' vocabulary. However, it is important to understand shareholders' interests more precisely. This Teaching Module considers that shareholders might prefer maximization at the level of their portfolio or an industry, not at the individual firm level. It focuses on the underlying question: What are shareholders' interests...

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Multinational Corporations, Governance Deficits, and Corruption

(Public Goods Example 2: A Good Legal System)

Author: Novartis Foundation
Product Type: Essays and Concept Papers
Source: The Global Development Research Center
Publication Year:

Faculty Rating: 3 stars3 stars3 stars3 stars3 stars [1 Faculty Rating] 1575 views

A web essay from Novartis Foundation discussing corruption in both developing and developed countries. The different types of corruption are summarized. The article also mentions that ethical corporate behavior by some companies may encourage other companies to do likewise.

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Tempes Corporation

Authors: Cummings, Christopher A.; Lovejoy, William; Molinaro, Lawrence, Jr.
Product Type: Cases
Source: World Resources Institute
Publication Year: 1995

Faculty Rating: 3 stars3 stars3 stars3 stars3 stars [1 Faculty Rating] 1470 views

Tempes, a fictitious manufacturer of precision equipment for "extreme" sports, needs to decide between two different designs for its Water Moccasin, a device designed to provide readings of depth, pressure, and temperature.

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American Pharmaceutical

Balancing Corporate Profits with Global Demands for Affordable Medicine

Author: Richards, E.
Product Type: Cases
Source: CIBER Case Collection, Indiana University
Publication Year: 2002

Faculty Rating: 3 stars3 stars3 stars3 stars3 stars [1 Faculty Rating] 1254 views

The HIV/AIDS crisis has spurred growing demands for cheaper substitutes for these antiretrovirals, suggesting that more and more countries may permit the sale of cheaper substitutes even before the patents expire. While American Pharmaceutical may legally challenge such activities, it is not clear if the challenges would be legally successful or if they would be politically or commercially prudent.

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Alpha Motors, Ltd.: Integrating Life-Cycle Environmental Concerns into Product Design

Authors: Rothenberg, Sandra; Lenox, Michael; Jordan, Benjamin; Field III, Frank
Product Type: Cases
Source: World Resources Institute
Publication Year: 1998

Faculty Rating: 3 stars3 stars3 stars3 stars3 stars [1 Faculty Rating] 1275 views

Alpha Motors, a subsidiary of a large U.S. automaker, sought a life-cycle analysis (LCA) tool that could help product designers take account of environmental issues when making materials choices. The primary teaching objective of this case...

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Cafe Xaragua

Authors: Heisz, Mary; Lehnert, Robert
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2012

Faculty Rating: 2 stars2 stars2 stars2 stars2 stars [1 Faculty Rating] 393 views

While on his first visit to Haiti, the entrepreneur realized the potential for economic development in a country that was rich in certain resources and virtually unexplored by the private sector. He and his three partners quickly got started and imported their first burlap sack of coffee and by November 2011 began offering their product for sale, a premium coffee from Southeastern Haiti with a brand focused on assisting the redevelopment and sustainability of the Haitian coffee industry.

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Sustainability and Environmental Standards: Seeking Competitive Distinction at Damaí Lovina Villas

Authors: Darnall, Nicole; Milstein, Mark B.
Product Type: Cases
Source: Arizona State University; Cornell University
Publication Year: 2011

Faculty Rating: 2 stars2 stars2 stars2 stars2 stars [1 Faculty Rating] 740 views

General manager Glenn Knape is considering branding Damaí as a “green” hotel. Since the hotel already had numerous environmental initiatives in place, Knape questioned whether Damaí should participate in a voluntary environmental program and use its participation as a marketing tool to attract additional hotel business. Were these programs really worth the investment?

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Handbook of Marketing and Society

Authors: Bloom, Paul; Gundlach, Greg
Product Type: Books / Book Chapters
Source: SAGE Publications
Publication Year: 2000

Faculty Rating: 2 stars2 stars2 stars2 stars2 stars [1 Faculty Rating] 1487 views

Marketing scholars have a long history of conducting research on how marketing effects the welfare of society. A significant body of knowledge has developed to look beyond marketing's impact on the corporate bottom line toward the affects of marketing on consumer sovereignty, public health, economic growth, and other aspects of societal welfare...

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Southwest Airlines

Author: Kochan, Thomas A.
Product Type: Cases
Source: Rebuilding the Social Contract at Work: Lessons from Leading Cases, Institute for Work and Employment Research, MIT Sloan School of Management
Publication Year: 1999

Faculty Rating: 2 stars2 stars2 stars2 stars2 stars [1 Faculty Rating] 30235 views

Southwest Airlines has consistently been successful in terms of profitability, good employee and union relations, and customer satisfaction – at a time when most airline carriers are struggling in all these areas. Central to the company's success is a culture of flexibility, family-orientation, and fun...

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