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Bidwell Training Center, Inc. and Manchester Craftsmen's Guild: Preparation in Pittsburgh

Authors: Heskett, James L.; Hallowell, R.
Product Type: Cases
Source: Harvard Business School
Publication Year: 1993

[This document has not yet been rated] 643 views

Bill Strickland, executive director of both Bidwell Training Center and Manchester Craftsmen's Guild, has built a highly successful training organization to enable underprivileged minorities in Pittsburgh to escape the cycle of poverty. His success has led to questions of expansion, focus, and core competencies.

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Zappos.com 2009: Clothing, Customer Service and Company Culture

Authors: Frei, Frances X.; Ely, Robin J.; Winig, Laura
Product Type: Cases
Source: Harvard Business School
Publication Year: 2010

[This document has not yet been rated] 1720 views

On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies.

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Jieliang Phone Home! (A, B, C)

Authors: Shih, Willy; Bernstein, Ethan S.; Bilimoria, Nina
Product Type: Cases
Source: Harvard Business School
Publication Year: 2009

[This document has not yet been rated] 1877 views

At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators - bright and capable young men and (mostly) women like Jieliang Hao are motivated to improve line productivity through small innovations for faster assembly and have discovered many ways to increase their performance. The case frames the role of the general manager in setting up work structures and compensation systems in a very traditional and explicit setting, one where linkages should be clearly visible yet assumptions are often deeply buried and implicit.

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Managing Without Managers

Author: Semler, Ricardo
Product Type: Cases
Source: Harvard Business Review
Publication Year: 1989

[This document has not yet been rated] 1103 views

Semco S/A is a manufacturing company in Brazil where workers make corporate decisions, set their own hours, and have access to monthly financial figures. The company's management philosophy is antihierarchical and perhaps unorthodox, but its profits are handsome. The company operates on the basis of three key principles: work force democracy, profit sharing, and free access to information.

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ABB Secheron

Author: Weeks, J.
Product Type: Cases
Source: IMD - International Institute for Management Development
Publication Year: 2008

[This document has not yet been rated] 1190 views

With the future of its power transformer business looking grim, the leaders of ABB Secheron had three choices.

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Whole Foods, Whole People, Whole Planet

Author: Weatherhead School of Management
Product Type: Mini-Cases
Source: Case Western Reserve University
Publication Year: 2005

[This document has not yet been rated] 937 views

When John Mackey founded Whole Foods Market it was one small store in Austin, Texas, committed to sustainable agriculture and battling the industrialization of the food supply.

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Who Has a Better Idea? Innovation, Shared Capitalism, and HR Policies

Authors: Blasi, Joseph; Kruse, Douglas; Harden, Erika E.
Product Type: Cases
Source: National Bureau of Economic Research
Publication Year: 2008

[This document has not yet been rated] 1623 views

This paper investigates the relationship of "shared capitalist" compensation systems—profit/gain sharing, employee ownership, and stock options—to the culture for innovation and employees’ ability and willingness to engage in innovative activity.

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The Culture of Employee Ownership at Herman Miller

Authors: Goodman, Josh; Staubus, Martin
Product Type: Cases
Source: The Beyster Institute
Publication Year: 2008

[This document has not yet been rated] 1608 views

Best known for its extremely popular Aeron chairs, Herman Miller, Inc. has built a culture of employee ownership and participative management that has helped drive its worldwide success. This article describes how the company has maintained an organizational culture that encourages innovation, participation, and a sense of ownership.

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Every Employee an Owner. Really.

Authors: Rosen, Corey; Case, John; Staubus, Martin
Product Type: Cases
Source: Harvard Business School
Publication Year: 2005

[This document has not yet been rated] 1570 views

Study after study proves that broad-based ownership, when done right, leads to higher productivity, lower workforce turnover, better recruits, and bigger profits. "Done right" is the key.

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The Lincoln Electric Company, 1996

Authors: Seeger, John; Sharplin, A
Product Type: Cases
Source: The Case Research Journal
Publication Year: 1997

[This document has not yet been rated] 1513 views

This case examines the implications of public ownership for the firm's famous incentive system.

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Societal Ethics and Taxes

Case Western Reserve University: ACCT 429

Author:
Product Type: Syllabi
Source: Case Western Reserve University, Weatherhead School of Management
Publication Year: 2006

[This document has not yet been rated] 544 views

Develop students' managerial awareness of societal issues and ethics in dealing with low income workers. Understand the basic structure of the U.S. tax system and how it affects taxpayers at all wage levels.

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SnugAdapt: Organizational Change Initiatives

Authors: Woodilla, J; Trefry, M
Product Type: Cases
Source: The Case Research Journal
Publication Year: 2004

[This document has not yet been rated] 1571 views

This disguised case describes actions taken at SnugAdapt, a mid-sized manufacturing firm, to increase quality and to address problems with worker morale.

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The "Living Wage" Debate

Author: Friedland, Julian
Product Type: Cases
Source: Leeds School of Business
Publication Year: 2006

[This document has not yet been rated] 1939 views

Should retail chains keep their workers well above the poverty line?

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Low-Wage / Frontline Workers Teaching Materials Portal

Author: The Aspen Institute Center for Business Education
Product Type: Reading Collections
Source: The Aspen Institute Center for Business Education
Publication Year: 2011

[This document has not yet been rated] 3054 views

This collection is part of our business faculty network on Low-Wage / Frontline Workers. It is designed to provide a repository of teaching materials that incorporate issues of low-wage workers into a business’s core decision-making process.

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What Employers Should Learn from Wal-Mart’s Dress Code Controversy

Author: Weinstein, Deborah
Product Type: Multimedia
Source: Knowledge@Wharton
Publication Year: 2014

[This document has not yet been rated] 143 views

Wal-Mart's decision to require a new dress code at the workers' expense caused outrage from labor unions. It will also serve as a test case for other companies considering similar actions.

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Thought Leader Interview: Paul Osterman

Authors: Christensen, Karen; Osterman, Paul
Product Type: Interviews
Source: Rotman School of Management
Publication Year: 2014

[This document has not yet been rated] 135 views

Labor market expert Paul Osterman discusses inequality and how business how leaders must address the realities of the changing workforce and build a strategy for moving forward.

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Temp Land: Working in the New Economy

Author: Grabell, Michael
Product Type: Magazine / Newspaper Articles
Source: ProPublica
Publication Year: 2013

[This document has not yet been rated] 198 views

This collection of articles by ProPublica highlights the challenges facing temporary workers in today's economy...

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Texas Contractors Say Playing By The Rules Doesn't Pay

Author: Goodwyn, Wade
Product Type: Magazine / Newspaper Articles; Multimedia
Source: NPR
Publication Year: 2013

[This document has not yet been rated] 537 views

Homes in Texas are cheap, but that affordability comes at a price...

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Construction Booming In Texas, But Many Workers Pay Dearly

Author: Goodwyn, Wade
Product Type: Magazine / Newspaper Articles; Multimedia
Source: NPR
Publication Year: 2013

[This document has not yet been rated] 640 views

Homebuilding and commercial construction may be an economic driver for the state, but it's also an industry riddled with hazards. Years of illegal immigration have pushed wages down, and accidents and wage fraud are common.

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The American Way of Eating: Undercover at Walmart, Applebee's, Farm Fields and the Dinner Table

Author: McMillan, Tracie
Product Type: Books / Book Chapters
Source: Scribner
Publication Year: 2012

[This document has not yet been rated] 457 views

What if you can’t afford nine-dollar tomatoes? That was the question award-winning journalist Tracie McMillan couldn’t escape as she watched the debate about America’s meals unfold, one that urges us to pay food’s true cost—which is to say, pay more. So in 2009 McMillan embarked on a groundbreaking undercover journey to see what it takes to eat well in America. For nearly a year, she worked, ate, and lived alongside the working poor to examine how Americans eat when price matters. From the fields of California, a Walmart produce aisle outside of Detroit, and the kitchen of a New York City Applebee’s, McMillan takes us into the heart of America’s meals.

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The Voices of China’s Workers

Author: Chang, Leslie T.
Product Type: Multimedia
Source: TED
Publication Year: 2012

[This document has not yet been rated] 565 views

In the ongoing debate about globalization, what's been missing is the voices of workers -- the millions of people who migrate to factories in China and other emerging countries to make goods sold all over the world...

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For Deliverymen, Speed, Tips and Fear on Wheels

Author: Goodman, J. David
Product Type: Magazine / Newspaper Articles
Source: The New York Times
Publication Year: 2012

[This document has not yet been rated] 581 views

On the front lines: restaurant delivery workers brave weather, traffic, and low wages to make a living...

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Business Value and Human Impact: Flexible Workplaces for Low Wage Workers

Authors: Swanberg, Jennifer; Kiss, Betsy
Product Type: Research Notes / Working Papers
Source: Institute for Workplace Innovation, University of Kentucky and Marriott International
Publication Year: 2011

[This document has not yet been rated] 518 views

This presentation by Jennifer Swanberg, Associate Professor and Director of the Institute for Workplace Innovation at the University of Kentucky, and Betsy Kiss, Senior Director for Workplace Strategies at Marriott International, outlines ways that flexible workplaces for low wage workers can create human impact and business value.

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Mercadona

Authors: Ton, Zeynep; Harrow, Simon
Product Type: Cases
Source: Harvard Business School
Publication Year: 2010

[This document has not yet been rated] 985 views

This case presents the predicament of a company trying to do right by its customers and its employees as the economic crisis of 2008 hits home.

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TeaBox (A, B)

Running Tuck Shops In Hong Kong Schools

Authors: Au, Kevin; Tsoi, Mingles
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2009

[This document has not yet been rated] 1337 views

TeaBox was a small, food-selling retail shop located in secondary schools in Hong Kong. It was considered a bold enterprise as it was ran by a non-governmental organization using social workers to test social enterprise as a way of servicing the community.

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Empowerment or Else

Author: Frey, Robert
Product Type: Cases
Source: Harvard Business School
Publication Year: 1993

[This document has not yet been rated] 1095 views

Nine years ago, the author bought a small manufacturing company with marginal profits, poor union relations, nit-picking work rules, and high labor costs. After a year of bickering, Frey decided he wanted to implement profit sharing.

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Haier: Management Control on a Tactical Level

Authors: Lau, Amy; Ho, Emily; Han, Jun
Product Type: Cases
Source: The University of Hong Kong
Publication Year: 2008

[This document has not yet been rated] 3560 views

This case study examines: (1) the establishment of Haier's management control system and how it was adapted into the company's internationalisation strategies; (2) how it motivated employees to reach high performance goals; and (3) how it structured the business units to obtain optimal operational efficiency.

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Costco's Employee Loyalty Strategies

Authors: John, D.; Punithavathi, S.; Vasanthi, V.
Product Type: Cases
Source: ICFAI
Publication Year: 2008

[This document has not yet been rated] 3260 views

Costco tries to develop program and employee benefits that motivate its employees and strives to create an environment that fosters employee loyalty.

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Nucor Corporation (A, B)

Author: Govindarajan, Vijay
Product Type: Cases
Source: Tuck School of Business, Dartmouth College
Publication Year: 2001

[This document has not yet been rated] 4582 views

This case examines several strategies advocated by various actors in the Nucor Corporation, a major producer of steel.

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The Box Tree

Authors: Corsun, D.; Young, C.; Shinnar, R.
Product Type: Cases
Source: The Case Research Journal
Publication Year: 2007

[This document has not yet been rated] 2908 views

After managing the operation through a four year labor strike, the longest in New York restaurant history, Baruch became the owner / operator of the Box Tree in order to save it from sure death.

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Xilinx, Inc. (A, B)

Authors: DeLong, Thomas J.; Darwall, Christina
Product Type: Cases
Source: Harvard Business School
Publication Year: 2006

[This document has not yet been rated] 1357 views

Is it possible to create a great business and a company? Wim Roelandts sets out, in the context of Xilinx, to create a high-performance organization without sacrificing the human dimension...

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Judy Wicks (A, B)

Authors: Meyer, Kathleen; Bollier, David
Product Type: Cases
Source: The Business Enterprise Trust
Publication Year: 1996

[This document has not yet been rated] 1571 views

Entrepreneur Judy Wicks has built The White Dog Cafe from a carry-out muffin shop into a full-service restaurant. But she has ambitions to provide her diverse clientele with more than an acclaimed dining experience. She also wants to incorporate broader community concerns into her restaurant's operations...

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King Arthur Flour

Authors: DeLong, Thomas J.; Holian, James; Weiss, Joshua
Product Type: Cases
Source: Harvard Business School
Publication Year: 2006

[This document has not yet been rated] 3346 views

The success of King Arthur Flour could be attributed both to the quality of the product and to the company culture, which treated employee-owners with respect and allowed them to meaningfully contribute to the future direction of the company.

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Virginia Mason Medical Center

Authors: Bohmer, Richard M.J.; Ferlins, Erika M.
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2008

[This document has not yet been rated] 3571 views

In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: It was losing money for the first time in its history, staff morale had plummeted, and area hospitals presented ardent competition. Considerable change was imminent...

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"Employees First, Customers Second": Wegmans' Work Culture

Authors: George, S; Regani, S
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2007

[This document has not yet been rated] 6254 views

This case examines some of the elements of Wegmans' work culture, and how they contributed to making Wegmans a great place to work.

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Trafficked Into Slavery on Thai Trawlers to Catch Food for Prawns

Authors: Hodal, Kate; Kelly, Chris
Product Type: Magazine / Newspaper Articles
Source: The Guardian
Publication Year: 2014

[This document has not yet been rated] 294 views

This investigative report delves into the underworld of forced labor in the Thai fishing industry...

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The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits

Author: Ton, Zeynep
Product Type: Books / Book Chapters
Source: New Harvest
Publication Year: 2014

[This document has not yet been rated] 237 views

Almost one in four American working adults has a job that pays less than a living wage. Conventional wisdom says that’s how the world has to work. Drawing on more than a decade of research, Ton shows how operational excellence enables companies to offer the lowest prices to customers while ensuring good jobs for their employees and superior results for their investors.

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Doing Well and Doing Good: Pioneer Employers Discover Profits and Deliver Opportunity for Frontline Workers

Authors: Levine, Jonathan B.; Popovich, Mark; Strong, Tom
Product Type: Policy and Issue Reports
Source: The Hitachi Foundation
Publication Year: 2013

[This document has not yet been rated] 309 views

A new study of business practices reveals powerful ways to create strategic and financial gains. Lower-wage workers, when supported by effective policies, boost productivity, quality, innovation, and revenues from new markets...

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Southwire and 12 For Life: Scaling Up? (A, B)

Authors: Rivkin, Jan W.; Lee, Ryan
Product Type: Cases
Source: Harvard Business School
Publication Year: 2013

[This document has not yet been rated] 406 views

Southwire, a leading maker of cable based in rural Georgia, has partnered with the local school system to staff a factory with at-risk high school students...

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Greyston Bakery: Teaching Note

Author: Leipziger, Deborah
Product Type: Notes
Source: The Aspen Institute Business and Society Program
Publication Year: 2013

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 734 views

This Teaching Note is designed to be used with the case Greyston Bakery.

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School House: Teaching Note

Author: Leipziger, Deborah
Product Type: Notes
Source: The Aspen Institute Business and Society Program
Publication Year: 2012

[This document has not yet been rated] 309 views

This Teaching Note is designed to be used with the case School House.

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Greyston Bakery: Combatting Poverty by Making a Profit

Author: Leipziger, Deborah
Product Type: Cases
Source: The Aspen Institute Business and Society Program
Publication Year: 2013

[This document has not yet been rated] 1504 views

Mike Brady entered the doors of the Greyston factory, the rich smell of chocolate filling the air around him. Brady has only recently become CEO of Greyston, New York’s first Benefit Corporation. His dilemma is how to promote growth to support the company’s social and environmental mission.

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Cascade Engineering: Building Frontline Employee Programs for Triple Bottom Line Impact

Authors: Hu, Jennifer; Lowenberg, Melanie; Chojnacki, Rohini
Product Type: Cases
Source: The Aspen Institute Business and Society Program
Publication Year: 2012

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 1970 views

Fred Keller stepped down from the podium at a local park in Grand Rapids, Michigan and stared at the Lifetime Achievement Award for Innovation in his hands. Under his watch as Founder and CEO of Cascade Engineering, the manufacturing company had blossomed into a successful and diversified enterprise. Keller considered Cascade’s future strategy: How could his company continue enabling success while maintaining the proper balance across its Triple Bottom Line mission?

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School House

Author: Leipziger, Deborah
Product Type: Cases
Source: The Aspen Institute Business and Society Program
Publication Year: 2012

[This document has not yet been rated] 1276 views

Rachel Weeks knew that she had what it takes to be an entrepreneur. She had the vision, guts, intelligence, and ability to work hard. Most of all she had a very good idea: to create School House, a clothing company that would pay workers a living wage. After several years of partnership with suppliers in Sri Lanka, School House faced severe challenges. Rachel decided to manufacture all of the School House product line in the United States. Will School House be able to continue its policy of paying a living wage in U.S.-based factories?

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Homeboy Industries Reboots the Lives of Tattooed Former Gangbangers, and Even One CEO

Author: McGray, Douglas
Product Type: Magazine / Newspaper Articles
Source: Fast Company
Publication Year: 2012

[This document has not yet been rated] 494 views

Homeboy Industries, the passion project of an L.A. priest, has brought life reboots to hundreds of former criminals, including onetime gang members and the fallen CEO of mega-construction company KB Home.

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Foxconn Technology Group (A, B)

Authors: Eccles, Robert G.; Serafeim, George; Cheng, Beiting
Product Type: Cases
Source: Harvard Business School
Publication Year: 2011

[This document has not yet been rated] 1277 views

The case focuses on the challenges that Foxconn faced after a series of suicides took place at its plants.

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NetApp's Corporate Culture and HR Practices

Authors: Gupta, V.; Chatterjee, P.
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2009

[This document has not yet been rated] 1482 views

US-based NetApp Incorporated, founded in 1992, was a leading company in the network storage solutions industry. The company practiced an open door policy, allowed flexible working hours and offered several other benefits to its employees. The company's employee friendly policies were recognised by renowned magazines as one of the best companies to work for.

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Teaching Module on Low-Wage Work in The Coming Economy

Author: Johnson, Jennifer
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009

[This document has not yet been rated] 9375 views

This Teaching Module addresses key issues around low-wage work in the American economy. Its purpose is to introduce the theme of low-wage work and discuss competing sides of the issues it raises for managers, as well as provide examples of solutions businesses have used to address some of the challenges raised by low-wage work.

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Keller Williams Realty

Authors: Baron, James N.; Tayan, Brian
Product Type: Cases
Source: Harvard Business School
Publication Year: 2007

[This document has not yet been rated] 2424 views

Describes the economic and cultural models that have led to the success of Keller Williams Realty. Evaluates the interaction of a company's corporate strategy, culture, and organizational practices as a source of competitive advantage.

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Increasing Market Opportunities

Turner Construction's Construction Management Training Program

Authors: Rochlin, Stephen A.; Boguslaw, Janet
Product Type: Cases
Source: The Center for Corporate Citizenship at Boston College, The Wallace B. Carroll School of Management, Boston, MA
Publication Year: 2004

[This document has not yet been rated] 1077 views

For over thirty years, Turner Construction has offered a Construction Management Training Program benefiting minority and women owned construction businesses...  

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