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Topic: Workforce Management / Employment Relationship
YOUR SEARCH PRODUCED 946 MATCHES. PAGE 1 of 19 Items 1-50 of 946
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Southwest Airlines
Author: Kochan, Thomas A.
Product Type: Cases
Source: Rebuilding the Social Contract at Work: Lessons from Leading Cases, Institute for Work and Employment Research, MIT Sloan School of Management
Publication Year: 1999
Faculty Rating: 
[1 Faculty Rating] 30219 views
Southwest Airlines has consistently been successful in terms of profitability, good employee and union relations, and customer satisfaction – at a time when most airline carriers are struggling in all these areas. Central to the company's success is a culture of flexibility, family-orientation, and fun...
Preparing to be the Stakeholder Relationship Manager: The Case of Wal-Mart
Authors: Scully, Maureen; Roberts, Alex
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2007
This Teaching Module now includes a Teaching Note for Faculty. The job description for Wal-Mart's recently created "Senior Director for Stakeholder Management" seeks "an innovative, out-of-the-box thinker" who can work on the company's commitments in areas including labor and wages, health care, product sourcing, and the environment. Are business schools today training leaders who could fill this role?
The Promise and Perils of Globalization: The Case of Nike
Author: Locke, Richard
Product Type: Cases
Source: This case is published as a chapter, “The Promise and Perils of Globalization: The Case of Nike”, in the book Management: Inventing and Delivering Its Future.
Publication Year: 2003
This case study of Nike Inc. traces the evolution of Nike's policies and practices vis-à-vis labor and environmental standards. The case illustrates the company's evolving definition and commitment to good corporate citizenship and the continuing controversy surrounding the company's practices in this arena.
Google's HR Practices: A Strategic Edge?
Authors: John, D.; Girija, P.; Nightingale, F
Product Type: Cases
Source: IBS Research Center
Publication Year: 2008
Faculty Rating: [1 Faculty Rating] 11699 views
This case helps students: (1) to analyze how employees help a company in differentiating itself from its competitors in knowledge-based industries; (2) to analyze how companies attract the best-knowledge workers and retain employees in a competitive environment; (3) to analyze the innovative HR practices and the 'Best Place to Work For' culture at Google; and (4) to analyze the future implications of Google's HR practices in the long run.
Teaching Module on Low-Wage Work in The Coming Economy
Author: Johnson, Jennifer
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009
This Teaching Module addresses key issues around low-wage work in the American economy. Its purpose is to introduce the theme of low-wage work and discuss competing sides of the issues it raises for managers, as well as provide examples of solutions businesses have used to address some of the challenges raised by low-wage work.
Nike Inc.: Developing an Effective Public Relations Strategy
Authors: Everett, Donna R.; Slaughter, Kathleen E.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2000
It had been almost a decade since the first article surfaced in the media alleging that factories sub-contracted by Nike in China and Indonesia were forcing workers to work long hours for low pay, and for physically and verbally abusive managers. The article was the seed of a media campaign that created a public relations nightmare for the company...
Iggy's Bread of the World
Authors: Gendron, Alexis; Valley, Kathleen
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2000
In January 1994, Igor and Ludmilla Ivanovic opened the doors of their bakery, Iggy's Bread of the World. This case describes their unusual mission statement and the way in which they try to bring a social consciousness mentality to a for-profit business...
Cirque du Soleil's Human Resource Management Practices
Authors: Gupta, V; Pawar, M
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2007
The case discusses the human resource (HR) practices of Cirque du Soleil, the Canada based circus entertainment company.
Starbucks Coffee Company
Authors: Stanley, Alison; Argenti, Paul A.
Product Type: Cases
Source: Tuck School of Business at Dartmouth
Publication Year: 2002
This case traces the origins of Starbucks and its rapid growth through joint partnerships and diversified products, and its rapid expansion of retail cafes...
Donna Klein and Marriott International (A, B)
Authors: Bollier, David; Pochop, Laura; Meyer, Kathleen A.
Product Type: Cases
Source: The Business Enterprise Trust
Publication Year: 1997
In the early 1990s, Donna Klein, Director of Work/Life programs for Marriott International, surveyed hotel and resort managers and found they increasingly were relied upon to help employees cope with the stresses of their personal lives. Immigration, child custody, spousal abuse--numerous personal issues were requiring up to 50% of managers' time and fueling extremely high turnover among the company's over 100,000 lower-wage workers...
Rejuvenating Wal-Mart's Reputation
Author: Hemphill, Thomas A.
Product Type: Cases
Source: Business Horizons
Publication Year: 2005
Wal-Mart, the world's largest retailer, was named by Fortune as the "most admired company in America" for the years 2003 and 2004. However, these and other accolades have not quieted a chorus of critics...
Teams, Not Stars, Are the Key to High Performance
Author: Staubus, Martin
Product Type: Essays and Concept Papers
Source: The Beyster Institute
Publication Year: 2010
It's all well and good that a shared ownership stake may promote a team orientation, but does teamwork necessarily translate into superior business results?
Wal-Mart: A Progressive Success Story
Author: Furman, Jason
Product Type: Research Notes / Working Papers
Source: The Center for American Progress
Publication Year: 2005
This article reviews the economic evidence on the impact of Wal-Mart on consumers, the impact of Wal-Mart on its workers and workers in the retail sector, and the impact of public subsidies on Wal-Mart...
SAS Institute
Authors: Bankert, Ellen; Lee, Mary D.; Lange, Candice
Product Type: Cases
Source: Wharton Work/Life Integration Project
Publication Year: 2002
SAS Institute is the world's largest privately held software company, with sales in 1998 of $870 million - double its revenue only six years earlier ... The compelling case story behind SAS Institute is not tied to a specific change initiative or the company's many perks, but is about the work environment created at the company's outset and sustained over time. The case focuses on capturing the essential elements that define the SAS Institute culture...
Conflict on a Trading Floor (A, B)
Authors: Useem, Jerry; Badaracco, Joseph L., Jr.
Product Type: Cases
Source: Harvard Business School
Publication Year: 1993
While the terms of a complex deal are being worked out, a junior salesperson realizes a top salesperson has taken advantage of the Poseidon executives' unfamiliarity with complex financial structures to build an outrageously high profit margin into the deal. The case gives students a chance to think about ethical dilemmas they are likely to face in the business world. How would they react in a situation in which they are under enormous outside pressure to do something that runs counter to their ethical values?
JC Penney's People Strategy: Setting the Right Climate for Human Resource Development
Author: Purkayastha, D.
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2008
The case is about JC Penney's (JCP) human resource development (HRD) strategy and also highlights learning issues related to corporate coaching.
United Airlines
Author: Kochan, Thomas A.
Product Type: Cases
Source: Rebuilding the Social Contract at Work: Lessons from Leading Cases, Institute for Work and Employment Research, MIT Sloan School of Management
Publication Year: 1999
In 1994 United Airlines became the largest employee majority-owned enterprise in the United States, with various groups of employees – most represented by unions – having purchased 55% of its stock in exchange for various concessions. The employees accepted pay cuts and made other concessions, but were also granted representation on the company's board of directors...
Collective Bargaining: The General Motors-United Auto Workers Deal
Authors: Purkayastha, D.; Faheem, Hadiya
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2008
Faculty Rating: [1 Faculty Rating] 4879 views
This case is about the collective bargaining agreement between one of the world's leading automobile manufacturers, General Motors Corporation (GM), and the United Auto Workers (UAW) in late 2007.
Innovation and Collaboration at Merrill Lynch
Authors: Groysberg, Boris; Vargas, Ingrid
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2007
In the spring of 2005, about 500 Merrill Lynch analysts worldwide participated in a collaborative effort to produce innovative research. Many analysts who had been assigned to work on collaborative projects indicated increased learning and a willingness to work in teams again. The case discusses the influence of leaders on group dynamics and the issues of product innovation through teams, team dynamics, cross-border team collaboration, alignment of incentives, decision making, and negotiation under uncertain conditions.
The Zeebrugge Car Ferry Disaster (A)
Author: Boyd, Colin
Product Type: Cases
Source: University of Saskatchewan
Publication Year: 1990
On 6th March 1987 the Herald of Free Enterprise, the pride of the Townsend Thoresen ferry fleet, sank outside the Belgian port of Zeebrugge with the loss of 188 lives. The ship had sailed with its bow doors open. This case provides a remarkable and chilling insight into the management of a firm experiencing a catastrophic disaster...
Starbucks: Delivering Customer Service
Authors: Moon, Youngme; Quelch, John A.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2003
Starbucks, the dominant specialty-coffee brand in North America, must respond to recent market research indicating that the company is not meeting customer expectations in terms of service.
Blowing the Whistle, Many Times
Author: Walsh, Mary Williams
Product Type: Magazine / Newspaper Articles
Source: The New York Times
Publication Year: 2008
When Cynthia Fitzgerald started out in pharmaceutical sales 20 years ago, she received ample training on the right and wrong ways to sell medical products. Those early lessons didn't serve her so well when she went to work in health care purchasing. Eventually, Ms. Fitzgerald decided to file what could become one of the largest whistle-blower lawsuits on record.
The Wal-Mart Supply Chain Controversy
Authors: Smith, N. Craig; Crawford, Robert J.
Product Type: Cases
Source: London Business School
Publication Year: 2006
Having grown into one of the world's largest companies, Wal-Mart has become the object of attack from many critics. One of the principal areas of criticism concerns the manner by which the company manages its global supply chain...
"Employees First, Customers Second": Wegmans' Work Culture
Authors: George, S; Regani, S
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2007
This case examines some of the elements of Wegmans' work culture, and how they contributed to making Wegmans a great place to work.
Karen Leary (A, B, C)
Authors: Hill, Linda A.; Elias, Jaan
Product Type: Cases
Source: Harvard Business School
Publication Year: 2010
Chung makes what Leary perceives to be an unreasonable request for a private office. Leary must respond to this request, taking into account the implications of her decision for her ambitions for the branch office and her career.
People Management Fiasco in Honda Motorcycles and Scooters India Ltd.
Author: Saini, Debi S.
Product Type: Cases
Source: University of Hong Kong
Publication Year: 2006
Multinationals often make judgmental errors regarding cross-cultural issues and the business environments prevailing in foreign countries. Honda Motorcycles and Scooters India Ltd. (HMSI), a wholly owned subsidiary of Honda Motor Company Limited, Japan, established its plant in India in 1999 and made mistakes in handling people-management issues.
Microsoft's Vega Project: Developing People and Products
Author: Bartlett, Christopher A.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2000
This case describes Microsoft's human resource philosophies and policies and illustrates how they work in practice to provide the company with a major source of competitive advantage. Discusses employee development, motivation, and retention efforts in one of Microsoft's product groups.
Merck Sharp & Dohme Argentina, Inc. (A, B)
Authors: Paine, Lynn S.; Hogan, Harold F., Jr.
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006
Focuses on a critical decision: whether to offer the son of a high-ranking official in the government's national health-care program a place in the company's highly selective intern program for young professionals. The case examines the process of cultural transformation in an Argentine company and to explore the concept of “conflict of interest” through different cultural lenses.
Nucor Corporation (A, B)
Author: Govindarajan, Vijay
Product Type: Cases
Source: Tuck School of Business, Dartmouth College
Publication Year: 2001
This case examines several strategies advocated by various actors in the Nucor Corporation, a major producer of steel.
SG Cowen
Authors: DeLong, Thomas J.; Vijayaraghavan, Vineeta
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006
Faculty Rating: [1 Faculty Rating] 4013 views
This case emphasizes the role of culture in building a successful company as well as the difficulty in transforming a sense of that culture into concrete hiring decisions...
Charles Veillon, S.A. (A)
Author: Paine, Lynn S.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2006
The top management team at Charles Veillon, a Swiss mail-order company, is considering whether to work with a human rights organization to monitor the labor practices of its suppliers. A particular concern is avoiding child labor and other forms of workplace coercion...
Microsoft: Competing on Talent (A)
Author: Bartlett, Christopher A.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2005
Faculty Rating: [1 Faculty Rating] 3977 views
Describes the evolution of Microsoft's human resource philosophies, policies, and practices and how they were used as a core of the company's competitive advantage. In particular, the case focuses on how Microsoft has tried to retain its ability to recruit, develop, motivate, and retain first class talent as it grew from a start-up to a global behemoth...
Commerce Bank
Authors: Frei, Frances X.; Hajim, Corey
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2002
Commerce Bank differentiates itself on service. Explores the highly refined service model that guides the design of its operations and service features and considers the trade-offs involved in competing on service.
Tata: Leadership With Trust
Author: Branzei, Oana
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2010
The case illustrates the opportunities, challenges and trade-offs involved in the design, evolution and institutionalization of corporate social responsibility (CSR) and corporate sustainability (CS) within the Tata Group – an India-based indigenous multinational enterprise.
Leading Change at Simmons (A, B, C, D, E)
Authors: Casciaro, Tiziana; Edmondson, Amy C.; McManus, Stacy; Roloff, Kate
Product Type: Cases
Source: Harvard Business School
Publication Year: 2007
Asks participants to consider the decision of investing in an expensive training program following the loss of the three largest customers--retailers that together had contributed a third of Simmons' revenues.
Anne Mulcahy: Leading Xerox Through the Perfect Storm (A, B)
Authors: George, William; McClean, Andrew N.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2005
In 2000, Xerox faces bankruptcy amid a liquidity crisis, collapsed profitability, and an expanding SEC investigation. Traces the career and leadership development of Anne Mulcahy, a former sales executive unexpectedly named COO of the beleaguered company as a last effort to turn Xerox around....
The Local Costs and Benefits of Wal-Mart
Authors: Irwin, Elena G.; Clark, Jill
Product Type: Policy and Issue Reports; Magazine / Newspaper Articles
Source: Ohio State University, Department of Agricultural, Environmental, and Development Economics
Publication Year: 2006
So begins a recent report about the wide-ranging influence of Wal-Mart, from global business to local communities to inflation rates and national wages...
Video: Is Wal-Mart Good for America?
Author: FRONTLINE
Product Type: Multimedia
Source: WGBH Educational Foundation
Publication Year: 2005
In this film, Frontline explores the relationship between U.S. job losses and the American consumer's insatiable desire for bargains in "Is Wal-Mart Good for America?"
The Pine Street Initiative at Goldman Sachs
Authors: Groysberg, Boris; Snook, Scott; Lane, David
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006
Goldman Sachs' Pine Street Initiative was designed to institutionalize leadership development and to maintain organizational culture in the face of ongoing change. This case illustrates both the challenge of and solutions for developing senior leaders in the highly charged and demanding culture of a successful investment bank; to uncover and address the fundamental questions underlying any attempt to accelerate the growth of leaders; to discover lessons from Pine Street's five- year evolution; and recommend solutions to maintain Pine Street's viability moving forward.
Does This Milkshake Taste Funny?
Authors: Cousins, R; Benitz, L
Product Type: Cases
Source: The Case Research Journal
Publication Year: 1998
Faculty Rating: [1 Faculty Rating] 3513 views
George Stein, a college student employed for the summer by Eastern Dairy, must decide if he is going to remove the filters from the plant's piping and thus allow the current production run of milkshake mix to become contaminated.
Corporate New Ventures at Procter & Gamble
Authors: Amabile, Teresa M.; Whitney, Dean
Product Type: Cases
Source: Harvard Business School
Publication Year: 1997
Procter & Gamble's top executives form a small, autonomous, cross-functional Corporate New Ventures team led by a young former brand manager. The team invents a systematic approach to gathering information and producing creative ideas for radically new product categories.
Ben & Jerry's
Authors: Austin, James E.; Quinn, James
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006
In the months after Ben & Jerry's was acquired by Unilever, Ben & Jerry's head social mission faces challenges and opportunities unique in the company's history...
Esquel Group
Author: Peleg-Gillai, Barchi
Product Type: Cases
Source: Stanford University Press
Publication Year: 2006
Over the years Esquel, which was part of an old-fashioned industry, gradually grew to become a larger and more modern organization. While striving to run a successful business, Esquel also took steps to ensure the well-being of its employees and to have a positive impact on society, and was devoted to protecting the environment in areas where it operated.
The Collapse of Enron
Author: Lawrence, Anne T.
Product Type: Cases
Source: Published by McGraw-Hill/Irwin, an imprint of The McGraw-Hill Companies, Inc., 1221 Avenue of the Americas, New York, NY 10020
Publication Year: 2003
This case focuses on the bankruptcy of Enron Corporation and permits students to construct an analysis of the external and internal causes of Enron's collapse.
Jensen Shoes: Lyndon Twitchell's Story
Authors: Gentile, Mary C.; Maus, Pamela J.
Product Type: Cases
Source: Harvard Business School
Publication Year: 1994
Details the experiences of Jane Kravitz (Caucasian female), strategic product manager, and Lyndon Twitchell (African American male), a member of...
Timberland and Community Involvement
Authors: Austin, James E.; Elias, Jaan
Product Type: Cases
Source: Harvard Business School
Publication Year: 2001
The Timberland Co., a manufacturer and retailer of footwear, outdoor apparel, and accessories, committed itself to instituting and communicating a core set of values to its employees, stockholders, and consumers. The system of beliefs emphasized community service...
John McCulloch - United Beef Packers
Authors: Erskine, James A.; Dolansky, Eric
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2009
John McCulloch takes a job as assistant general manager at a meat packing plant. After a short time in the job, he discovers it was nothing like he expected...
Creating a Climate and Culture for Sustainable Organizational Change
Authors: Brief, Arthur P.; Schneider, Benjamin; Guzzo, Richard A.
Product Type: Journal Articles
Source: Organizational Dynamics, Volume 24, Spring, 1996, pp. 7-19
Publication Year: 1996
This article argues that only when organizational change is accompanied by changes in the psychology of the people in the organization will it be successful...
Tempered Radicalism as a Strategy for Change
Authors: Scully, Maureen; CasePlace.org
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2004
Tempered radicalism is a strategy whereby organizational insiders use their leverage and knowledge of the organization to make just enough change on issues they care about but not so much change that they impair their effectiveness...
Ford Mexico: Bridging the Learning Divide
Authors: Garcia, P; Maguire Lewis, M; Bradberry, R
Product Type: Cases
Source: CIBER Case Collection
Publication Year: 2006
This case explores the changes that Ford made to its Mexican assembly operations from the early 1990s to the present. The case compares the different production systems, productivity and learning transfer at two Ford plants, located in different parts of Mexico.
YOUR SEARCH PRODUCED 946 MATCHES. PAGE 1 of 19 Items 1-50 of 946