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YOUR SEARCH PRODUCED 1402 MATCHES. PAGE 6 of 141 Items 51-60 of 1402
Starbucks: Delivering Customer Service
Authors: Moon, Youngme; Quelch, John A.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2003
Starbucks, the dominant specialty-coffee brand in North America, must respond to recent market research indicating that the company is not meeting customer expectations in terms of service.
Mattel and the Toy Recalls (A, B)
Authors: Bapuji, Hari; Beamish, Paul W.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2009
On August 14, 2007, the U.S. Consumer Product Safety Commission in cooperation with Mattel announced five different recalls of Mattel's toys.
White Nights and Polar Lights: Investing in the Russian Oil Industry
Authors: Spar, Debora L.; Jarosz, William W.
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 1995
In the latter half of the 1980s, the collapse of the Soviet empire created an unprecedented opportunity for Western businesses. Among those most attracted were the oil firms, who rushed to investigate Russia's vast petroleum reserves. But, as they soon discovered, investing in Russia still entailed tremendous risks...
"Employees First, Customers Second": Wegmans' Work Culture
Authors: George, S; Regani, S
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2007
This case examines some of the elements of Wegmans' work culture, and how they contributed to making Wegmans a great place to work.
Circon (A, B, C)
Authors: Hall, Brian J.; Rose, Christopher; Subramanian, Guhan
Product Type: Cases
Source: Harvard Business School
Publication Year: 2001
In 1996, U.S. Surgical launched a hostile takeover bid against Circon Corp. After building the company for 20 years, CEO Richard Auhll takes a defensive stand that includes inviting an old HBS friend (George Cloutier) to join the fight as a director of Circon...
Anatomy of a Corporate Campaign: Rainforest Action Network and Citigroup
Authors: Yurday, Erin; Baron, David P.
Product Type: Cases
Source: Stanford Graduate School of Business
Publication Year: 2004
Citigroup, the world's largest project finance bank, provided financing for extractive projects such as mining, logging, and oil exploration. Some of these projects took place in developing countries and in rainforests and other endangered ecosystems. In 2000, the Rainforest Action Network (RAN) launched its Global Finance Campaign with Citigroup as the target. The goal was to convince Citigroup, and eventually all lenders, to stop financing destructive activities in endangered ecosystems...
McDonald's: Is China Lovin' It?
Authors: Ko, Stephen; Woo, Claudia H.L.
Product Type: Cases
Source: Asia Case Research Centre, The University of Hong Kong
Publication Year: 2009
McDonald's, the world-famous American fast food franchisor, entered mainland China in 1990, when Chinese franchise law did not even exist. Would McDonald's be able to sustain its momentum as China transformed into a developed nation?
Monsanto Europe (A, B)
Authors: Wesley, David T.A.; Lane, Henry W.; Spital, Francis
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2009
Monsanto, one of the world's largest producers of commodity chemicals, had decided to focus its operations on the biotechnology and pharmaceutical industries. The first shipment of genetically modified soybeans arrived in Europe in November of 1996...
Odwalla, Inc. and the E. Coli Outbreak (A, B, C)
Author: Lawrence, Anne T.
Product Type: Cases
Source: North America Case Research Association, Case Research Journal, Winter, 1999; The Laurier Institute
Publication Year: 1999
Odwalla, Inc., a leading producer of fresh fruit and vegetable based beverages in the Western United States and Canada, was faced with a crisis in October 1996 when it learned that an outbreak of E. coli poisoning had apparently been caused by its unpasteurized apple juice products...
Levi Strauss & Co.: Global Sourcing (A, B)
Authors: Katz, Jane P.; Paine, Lynn S.
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 1997
In 1993, senior managers at Levi Strauss & Co., the world's largest brand-name apparel manufacturer, were deciding whether the company should have a business presence in China, given the human rights and other problems there...
YOUR SEARCH PRODUCED 1402 MATCHES. PAGE 6 of 141 Items 51-60 of 1402