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Topic: Crisis Management
YOUR SEARCH PRODUCED 426 MATCHES. PAGE 7 of 43 Items 61-70 of 426
Mattel: Getting a Toy Recall Right
Author: Quelch, John A.
Product Type: Research Notes / Working Papers
Source: Harvard Working Knowledge
Publication Year: 2007
Mattel has been criticized heavily for having to recall not once but twice in as many weeks 20 million toys manufactured in China with lead paint and/or loose, potentially dangerous magnets. Clearly Mattel did not have sufficiently tight quality control procedures in its supply chain to compensate for the extra risks of outsourcing to relatively new Chinese subcontractors.
Business School Faculty Respond to the BP Oil Leak
Authors: James, Erika H.; Holcomb, John; Seawell, Buie; Moore, Steven; Volschenk, Jako; Miller, Samuel
Product Type: Notes; Interviews
Source: The Aspen Institute Center for Business Education
Publication Year: 2010
In June, 2010, Aspen CBE put out a call for business faculty to let us know how they plan to teach on the BP disaster in the coming semester. Below are some of their thoughts.
The Roller Coaster Ride
Authors: Groysberg, Boris; Balog, Steve; Haimson, Jennifer
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006
Presents a detailed account of power dynamics that unfold in the firm when one of its best and brightest threatens to leave. Focuses on the dynamics of attracting, retaining, compensating, negotiating, and leveraging a star performer in a professional services firm...
The Voice of the Stakeholder
Authors: Samuelson, Judith; Birchard, Bill
Product Type: Magazine / Newspaper Articles
Source: Strategy + Business. Fall 2003; Issue 32.
Publication Year: 2003
This article discusses the importance of listening to stakeholders in today's business reality. Drawing on 12 recent publications, the authors both identify and address five challenges in realizing a vision of social responsibility by relating to stakeholders...
Phase Two: The Pharmaceutical Industry Responds to AIDS
Authors: Spar, Debora L.; Bartlett, Nicholas
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2002
Describes how major pharmaceutical firms changed their strategy and pricing policies in the years 2000 to 2002 to respond to the growing AIDS epidemic in Africa.
Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (A, B)
Authors: Chiang, Y.; Rowe, W.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2009
Dr CV Chen received news that one of Lee and Li's senior assistants had found a loophole in a power of attorney from one of the firm's clients, SanDisk Corporation (SanDisk), that had allowed him to illegally sell the client's shares in a Taiwanese company and to sneak out of Taiwan with over NT$3 billion.
SK-II China: Managing Public Relations
Author: Roberts, John
Product Type: Cases
Source: Stanford Graduate School of Business
Publication Year: 2007
This case helps students to appreciate the complexity in resolving PR crisis in international markets. It also helps them to understand the profound impact one PR crisis can have on even the most established brands.
Managing Conflict in a Diverse Workplace
Authors: Gentile, Mary C.; Gant, Sara B.
Product Type: Cases
Source: Harvard Business School
Publication Year: 1995
This case consists of several vignettes and discussion points around issues of diversity and conflict in the workplace.
The Hurricane Katrina Multidisciplinary Service-Learning Project
Author: Bentley College
Product Type: Notes
Source: Bentley College, Bentley Service-Learning Center, Waltham, Massachusetts
Publication Year: 2006
The Hurricane Katrina Service-Learning Project was developed by the Bentley Service-Learning Center in November and December 2005 in response to the devastating impact of the hurricane on the Bayou La Batre Rural Health Clinic in southern Alabama. The project used an integrated, team-based approach to rebuild and improve the business processes of the Clinic...
Starbucks Coffee: The Dorosin Issue (A)
Authors: Rosenthal, David; Boyd, Thomas C.; Feldman Barr, Terri
Product Type: Cases
Source: The Case Research Journal
Publication Year: 1998
Starbucks is faced with a public-relations nightmare. Jeremy Dorosin, a customer claimed that an espresso machine he purchased was defective and that one was a used machine falsely sold as new. Despite the company's efforts at resolving the difficulties, Dorosin had not been satisfied...
YOUR SEARCH PRODUCED 426 MATCHES. PAGE 7 of 43 Items 61-70 of 426