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Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

Author: Bock, Laszlo
Product Type: Books / Book Chapters
Source: Twelve
Publication Year: 2015

[This document has not yet been rated] 251 views

Bock takes us inside one of history's most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling 15 years of intensive worker R&D into principles that are easy to put into action, whether you're a team of one or a team of thousands…

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Healthcare.Gov: The Crash and the Fix (A, B)

Authors: Schlesinger, Leonard A.; Bhayani, Paras D.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2015

[This document has not yet been rated] 238 views

A review of the process utilized by the Obama administration to create the HealthCare.gov exchange and the problems that resulted from the implementation effort. There is a B case that provides the follow on strategy and processes utilized to get the site up and running after the initial failures of implementation…

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DonorsChoose.org: How Technology Facilitated a New Funding Model

Authors: Arrillaga-Andreessen, Laura; Murray, Sarah
Product Type: Cases
Source: Stanford Graduate School of Business
Publication Year: 2015

[This document has not yet been rated] 348 views

Best had not set out to influence public education policy. He simply wanted to raise some money to pay for classroom materials and experiences, such as trips to museums and nature preserves, which his school could not afford. But his idea for using the Internet to connect individual donors to teachers who needed extra learning resources was to turn into something far bigger than he had ever imagined…

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Huntington Hospital (A, B)

Authors: Soule, Sarah A.; Drabkin, Davina
Product Type: Cases
Source: Stanford Graduate School of Business
Publication Year: 2015

[This document has not yet been rated] 285 views

This case begins by detailing the environment that Markey found in the Business Services Office when she began. Because morale was low and an atmosphere of tension permeated, Markey was thoughtful and deliberate about her approach and actions as executive director. She needed to get her metrics under control as a first step before transforming the departments she oversaw-Admitting, Business Services, Data Services, Medical Records, and Revenue Integrity-into truly patient-focused business centers. The next step would be removing barriers for patients and evolving the mindset of her departments so that HH would become known as "an organization that is going to work with you to help you understand what's going on."

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That Little Voice Inside (A, B, C)

Authors: Isabella, Lynn A.; Burke, Susan
Product Type: Cases
Source: Darden School of Business
Publication Year: 2015

[This document has not yet been rated] 286 views

Just after 8:00 p.m. on a Monday evening, Catherine Russell, senior vice president and director of business development at Western Banking Group, arrived at one of the branches she oversaw to catch up on some work. She saw movement inside the locked building and was taken aback-it was Rachel Dwyer, the branch manager; her son; and her boyfriend. "Why is she...why are they all in the branch after hours?"

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Balanced Workplace Flexibility: Avoiding the Traps

Authors: Kossek, Ellen Ernst; Thompson, Rebecca J.; Lautsch, Brenda A.
Product Type: Journal Articles
Source: California Management Review
Publication Year: 2015

[This document has not yet been rated] 249 views

This article identifies three types of traps that can emerge when implementing workplace flexibility-altered work-life dynamics, reduced fairness perceptions, and weakened organizational culture-and provides core lessons for managers seeking a balanced flexibility approach. The article provides a Worksmart case to highlight how to avoid traps and implement balanced workplace flexibility across multiple stakeholder interests.

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1worker1vote: MONDRAGON in the US

Authors: Henderson, Rebecca; Norris, Michael
Product Type: Cases
Source: Harvard Business School
Publication Year: 2015

[This document has not yet been rated] 278 views

MONDRAGON, the largest cooperative in the world, and the inspiration for several U.S. cooperatives, faces a challenge in 2013 after one of its largest cooperatives votes to leave the group and another goes bankrupt.

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Rewriting the Rules of the American Economy: An Agenda for Growth and Shared Prosperity

Author: Stiglitz, Joseph E.
Product Type: Books / Book Chapters
Source: W. W. Norton & Company
Publication Year: 2015

[This document has not yet been rated] 370 views

The United States bills itself as the land of opportunity, a place where anyone can achieve success and a better life through hard work and determination. But the facts tell a different story―the U.S. today lags behind most other developed nations in measures of inequality and economic mobility. It’s time to rewrite the rules―to curb the runaway flow of wealth to the top one percent, to restore security and opportunity for the middle class, and to foster stronger growth rooted in broadly shared prosperity.

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Deflategate and the National Football League

Authors: Iansiti, Marco; Snively, Christine
Product Type: Cases
Source: Harvard Business School
Publication Year: 2015

[This document has not yet been rated] 330 views

On January 18, 2015, the New England Patriots faced the Indianapolis Colts in the AFC Championship game. In the second quarter, a Colts player intercepted a pass from Patriots quarterback Tom Brady. Colts equipment personnel alerted NFL officials that the ball's air pressure was below the required 12.5 PSI (pounds per square inch). The NFL launched an investigation into what became known in the media as "Deflategate," and commissioned attorney Ted Wells to investigate whether or not the balls had been intentionally deflated. The purpose of the case is to teach a basic introduction to analytics and statistical analysis using a topical example.

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Shell and the Arctic

Author: Inkpen, Andrew C.
Product Type: Cases
Source: Thunderbird School of Global Management
Publication Year: 2015

[This document has not yet been rated] 266 views

This case allows the instructor to discuss how the upstream oil and gas industry works and the risks associated with complex exploration projects in areas such as the Arctic. The oil and gas industry is capital and technologically intensive, and Shell's experience demonstrates that even after spending billions of dollars there can be limited tangible results.

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