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Southwest Airlines

Author: Kochan, Thomas A.
Product Type: Cases
Source: Rebuilding the Social Contract at Work: Lessons from Leading Cases, Institute for Work and Employment Research, MIT Sloan School of Management
Publication Year: 1999

Faculty Rating: 2 stars2 stars2 stars2 stars2 stars [1 Faculty Rating] 30224 views

Southwest Airlines has consistently been successful in terms of profitability, good employee and union relations, and customer satisfaction – at a time when most airline carriers are struggling in all these areas. Central to the company's success is a culture of flexibility, family-orientation, and fun...

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Bombardier Versus Embraer: Charges of Unfair Competition

Authors: Conklin, David W.; Hunter, David
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 1999

[This document has not yet been rated] 6071 views

One of Canada's high-tech success stories, Bombardier, changed the airline industry with the introduction of its short-haul turbo-prop planes and jets in the early 1990s. By the mid-1990s, a new player from Brazil, Embraer, had entered the market and was capturing a lot of business from Bombardier...

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United Airlines

Author: Kochan, Thomas A.
Product Type: Cases
Source: Rebuilding the Social Contract at Work: Lessons from Leading Cases, Institute for Work and Employment Research, MIT Sloan School of Management
Publication Year: 1999

[This document has not yet been rated] 4918 views

In 1994 United Airlines became the largest employee majority-owned enterprise in the United States, with various groups of employees – most represented by unions – having purchased 55% of its stock in exchange for various concessions. The employees accepted pay cuts and made other concessions, but were also granted representation on the company's board of directors...

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Southwest Airlines (A, B)

Authors: O'Reilly, Charles A.; Pfeffer, Jeffrey
Product Type: Cases
Source: Stanford University
Publication Year: 2006

[This document has not yet been rated] 2777 views

In 1994, both United Airlines and Continental Airlines launched low-cost airlines-within-an-airline to compete with Southwest Airlines...

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Southwest Airlines Flight 1248 (A, B, C)

Authors: Diermeier, Daniel; Heinze, Justin
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2007

[This document has not yet been rated] 2591 views

After the company's first aviation fatality, Southwest Airlines's CEO is faced with new and difficult decisions.

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Southwest Airlines Corporation

Authors: Govindarajan, Vijay; Lang, Julie B.
Product Type: Cases
Source: Tuck School of Business, Dartmouth College
Publication Year: 2002

[This document has not yet been rated] 2343 views

Southwest Airlines, consistently ranked as one of the top performing airlines in the business, began a profit-sharing plan in 1974.

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Kenya Airways (A)

Author: Munene, Catherine
Product Type: Cases
Source: United States International University
Publication Year: 2006

[This document has not yet been rated] 2080 views

In February 2003, Mr. Titus Naikuni was hired as Managing Director and CEO of the Kenya Airways Group. After attending the first few weekly business meetings as the Group's Managing Director and CEO, he realized he needed to develop a new direction for the company...

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Nuts! Southwest Airlines' Crazy Recipe for Business and Personal Success

Authors: Freiberg, Jackie; Freiberg, Kevin
Product Type: Books / Book Chapters
Source: Broadway Publishing
Publication Year: 1998

[This document has not yet been rated] 2073 views

Southwest Airlines has created a culture where employees are treated as the company's number one asset.

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American Airlines (A, B, C)

Author: Loveman, Gary W.
Product Type: Cases
Source: Harvard Business School
Publication Year: 1990

[This document has not yet been rated] 1902 views

After having signed a very expensive new contract with its pilots' union in early 1991, American is now faced with the challenge of increasing productivity and controlling costs for its other employee groups.

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Employee Ownership in the Airline Industry

Author: Johnson, Jennifer
Product Type: Reading Collections
Source: The Aspen Institute Center for Business Education
Publication Year: 2010

[This document has not yet been rated] 1554 views

One of the most visible examples of employee ownership in companies has been in the airline industry, where players like Southwest and United have made efforts to increase employee participation, responsibility and ownership. This Reading Collection features case and other material highlighting airlines' experiences with employee ownership.

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