World Toilet Organization: Leveraging Resources for Social Impact

Authors: Chowdhury, Imran; Sibieude, Thierry
Product Type: Cases
Source: ESSEC Business School; Pace University
Publication Year: 2012

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This case focuses on business model innovation and strategic organizational design at the World Toilet Organization (WTO), an innovative, Singapore-based social enterprise focusing on sanitation issues such as the availability of clean toilets. The interaction of the social entrepreneur’s motivations with the problems of day-to-day operations and long-term organizational strategy comes alive with real examples from the history of the World Toilet Organization in Singapore and in the Southeast Asia region.

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