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Ben & Jerry's Homemade Ice Cream Inc.: Keeping the Mission(s) Alive

Author: Theroux, John
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 1991

[This document has not yet been rated] 9106 views

Ben & Jerry's is an anti-establishment, values-driven company that has become a successful venture. The dominant founder, Ben Cohen, is not an effective manager, but he brings creative marketing and product skills that have been important to the company's success...

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Teaching Module on Low-Wage Work in The Coming Economy

Author: Johnson, Jennifer
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009

[This document has not yet been rated] 7732 views

This Teaching Module addresses key issues around low-wage work in the American economy. Its purpose is to introduce the theme of low-wage work and discuss competing sides of the issues it raises for managers, as well as provide examples of solutions businesses have used to address some of the challenges raised by low-wage work.

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Nike Inc.: Developing an Effective Public Relations Strategy

Authors: Everett, Donna R.; Slaughter, Kathleen E.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2000

[This document has not yet been rated] 7437 views

It had been almost a decade since the first article surfaced in the media alleging that factories sub-contracted by Nike in China and Indonesia were forcing workers to work long hours for low pay, and for physically and verbally abusive managers. The article was the seed of a media campaign that created a public relations nightmare for the company...

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Iggy's Bread of the World

Authors: Gendron, Alexis; Valley, Kathleen
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2000

[This document has not yet been rated] 7190 views

In January 1994, Igor and Ludmilla Ivanovic opened the doors of their bakery, Iggy's Bread of the World. This case describes their unusual mission statement and the way in which they try to bring a social consciousness mentality to a for-profit business...

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Donna Klein and Marriott International (A, B)

Income Distribution and Life Chances

Authors: Bollier, David; Pochop, Laura; Meyer, Kathleen A.
Product Type: Cases
Source: The Business Enterprise Trust
Publication Year: 1997

[This document has not yet been rated] 5883 views

In the early 1990s, Donna Klein, Director of Work/Life programs for Marriott International, surveyed hotel and resort managers and found they increasingly were relied upon to help employees cope with the stresses of their personal lives. Immigration, child custody, spousal abuse--numerous personal issues were requiring up to 50% of managers' time and fueling extremely high turnover among the company's over 100,000 lower-wage workers...

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Rejuvenating Wal-Mart's Reputation

Author: Hemphill, Thomas A.
Product Type: Cases
Source: Business Horizons
Publication Year: 2005

[This document has not yet been rated] 5674 views

Wal-Mart, the world's largest retailer, was named by Fortune as the "most admired company in America" for the years 2003 and 2004. However, these and other accolades have not quieted a chorus of critics...

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Wal-Mart: A Progressive Success Story

Author: Furman, Jason
Product Type: Research Notes / Working Papers
Source: The Center for American Progress
Publication Year: 2005

[This document has not yet been rated] 5210 views

This article reviews the economic evidence on the impact of Wal-Mart on consumers, the impact of Wal-Mart on its workers and workers in the retail sector, and the impact of public subsidies on Wal-Mart...

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SAS Institute

Authors: Bankert, Ellen; Lee, Mary D.; Lange, Candice
Product Type: Cases
Source: Wharton Work/Life Integration Project
Publication Year: 2002

[This document has not yet been rated] 5154 views

SAS Institute is the world's largest privately held software company, with sales in 1998 of $870 million - double its revenue only six years earlier ... The compelling case story behind SAS Institute is not tied to a specific change initiative or the company's many perks, but is about the work environment created at the company's outset and sustained over time. The case focuses on capturing the essential elements that define the SAS Institute culture...

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Wal-Mart and Vancouver, Canada

Author: von der Porten, Suzanne
Product Type: Cases
Source: Selkirk College
Publication Year: 2005

[This document has not yet been rated] 4350 views

The debate among retailers, local residents, the city council and Wal-Mart captures some of the tumult around the role of multinational corporations in the global economy and their effects on societies and the environment. In the context of this controversy, what responsibility does Wal-Mart have to its employees, overseas product manufacturers, factory workers, indigenous people, and local residents? Who are other stakeholders in Vancouver City Council's decision on whether to allow the rezoning? Who are stakeholders with no say in the decision? Does the Vancouver council have any business preventing Wal-Mart from setting up a business in Vancouver? What lessons can be learned?

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Microsoft's Vega Project: Developing People and Products

Author: Bartlett, Christopher A.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2000

[This document has not yet been rated] 4103 views

This case describes Microsoft's human resource philosophies and policies and illustrates how they work in practice to provide the company with a major source of competitive advantage. Discusses employee development, motivation, and retention efforts in one of Microsoft's product groups.

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