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Ben & Jerry's Homemade Ice Cream Inc.: Keeping the Mission(s) Alive

Author: Theroux, John
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 1991

[This document has not yet been rated] 9214 views

Ben & Jerry's is an anti-establishment, values-driven company that has become a successful venture. The dominant founder, Ben Cohen, is not an effective manager, but he brings creative marketing and product skills that have been important to the company's success...

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Teaching Module on Low-Wage Work in The Coming Economy

Author: Johnson, Jennifer
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009

[This document has not yet been rated] 7821 views

This Teaching Module addresses key issues around low-wage work in the American economy. Its purpose is to introduce the theme of low-wage work and discuss competing sides of the issues it raises for managers, as well as provide examples of solutions businesses have used to address some of the challenges raised by low-wage work.

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Nike Inc.: Developing an Effective Public Relations Strategy

Authors: Everett, Donna R.; Slaughter, Kathleen E.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2000

[This document has not yet been rated] 7627 views

It had been almost a decade since the first article surfaced in the media alleging that factories sub-contracted by Nike in China and Indonesia were forcing workers to work long hours for low pay, and for physically and verbally abusive managers. The article was the seed of a media campaign that created a public relations nightmare for the company...

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Iggy's Bread of the World

Authors: Gendron, Alexis; Valley, Kathleen
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2000

[This document has not yet been rated] 7306 views

In January 1994, Igor and Ludmilla Ivanovic opened the doors of their bakery, Iggy's Bread of the World. This case describes their unusual mission statement and the way in which they try to bring a social consciousness mentality to a for-profit business...

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Donna Klein and Marriott International (A, B)

Income Distribution and Life Chances

Authors: Bollier, David; Pochop, Laura; Meyer, Kathleen A.
Product Type: Cases
Source: The Business Enterprise Trust
Publication Year: 1997

[This document has not yet been rated] 5966 views

In the early 1990s, Donna Klein, Director of Work/Life programs for Marriott International, surveyed hotel and resort managers and found they increasingly were relied upon to help employees cope with the stresses of their personal lives. Immigration, child custody, spousal abuse--numerous personal issues were requiring up to 50% of managers' time and fueling extremely high turnover among the company's over 100,000 lower-wage workers...

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Rejuvenating Wal-Mart's Reputation

Author: Hemphill, Thomas A.
Product Type: Cases
Source: Business Horizons
Publication Year: 2005

[This document has not yet been rated] 5734 views

Wal-Mart, the world's largest retailer, was named by Fortune as the "most admired company in America" for the years 2003 and 2004. However, these and other accolades have not quieted a chorus of critics...

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Wal-Mart: A Progressive Success Story

Author: Furman, Jason
Product Type: Research Notes / Working Papers
Source: The Center for American Progress
Publication Year: 2005

[This document has not yet been rated] 5335 views

This article reviews the economic evidence on the impact of Wal-Mart on consumers, the impact of Wal-Mart on its workers and workers in the retail sector, and the impact of public subsidies on Wal-Mart...

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SAS Institute

Authors: Bankert, Ellen; Lee, Mary D.; Lange, Candice
Product Type: Cases
Source: Wharton Work/Life Integration Project
Publication Year: 2002

[This document has not yet been rated] 5273 views

SAS Institute is the world's largest privately held software company, with sales in 1998 of $870 million - double its revenue only six years earlier ... The compelling case story behind SAS Institute is not tied to a specific change initiative or the company's many perks, but is about the work environment created at the company's outset and sustained over time. The case focuses on capturing the essential elements that define the SAS Institute culture...

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Wal-Mart and Vancouver, Canada

Author: von der Porten, Suzanne
Product Type: Cases
Source: Selkirk College
Publication Year: 2005

[This document has not yet been rated] 4394 views

The debate among retailers, local residents, the city council and Wal-Mart captures some of the tumult around the role of multinational corporations in the global economy and their effects on societies and the environment. In the context of this controversy, what responsibility does Wal-Mart have to its employees, overseas product manufacturers, factory workers, indigenous people, and local residents? Who are other stakeholders in Vancouver City Council's decision on whether to allow the rezoning? Who are stakeholders with no say in the decision? Does the Vancouver council have any business preventing Wal-Mart from setting up a business in Vancouver? What lessons can be learned?

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Microsoft's Vega Project: Developing People and Products

Author: Bartlett, Christopher A.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2000

[This document has not yet been rated] 4184 views

This case describes Microsoft's human resource philosophies and policies and illustrates how they work in practice to provide the company with a major source of competitive advantage. Discusses employee development, motivation, and retention efforts in one of Microsoft's product groups.

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Nucor Corporation (A, B)

Author: Govindarajan, Vijay
Product Type: Cases
Source: Tuck School of Business, Dartmouth College
Publication Year: 2001

[This document has not yet been rated] 4077 views

This case examines several strategies advocated by various actors in the Nucor Corporation, a major producer of steel.

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Marianne Stanley vs. The University of Southern California: Equal Pay for Equal Work?

Author: Miller, Thomas R.
Product Type: Cases
Source: North America Case Research Association, Case Research Journal, Winter, 1999; The Laurier Institute
Publication Year: 1999

[This document has not yet been rated] 4072 views

Marianne Stanley, former University of Southern California (USC) women's basketball coach, is involved in an ongoing dispute. The case outlines the dispute, allegedly based on sex discrimination, between Stanley and the university administration.

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Everyday High Health Costs; One Giant's Struggle Is Corporate America's, Too

Author: Abelson, Reed
Product Type: Magazine / Newspaper Articles
Source: The New York Times
Publication Year: 2005

[This document has not yet been rated] 3005 views

Back in the spring, amid relentless criticism that Wal-Mart Stores was failing to provide affordable health care to employees, executives at the company decided to take a detailed look at its benefits. Wal-Mart knew its health costs were spiraling upward out of control, said M. Susan Chambers, the senior executive who led the initiative, but it was surprised to discover that its critics had a point...

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Adam Baxter Co./Local 190 Contract Negotiation

Authors: Medvec, Victoria; McGinn, Kathleen L.
Product Type: Cases
Source: Harvard Business School
Publication Year: 1996

[This document has not yet been rated] 2949 views

This case helps students to develop an understanding of the complexities of management/labor relations; to develop negotiation skills in ongoing team negotiations over time.

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McKay Nursery Company (A, B)

Authors: Meyer, Kathleen A.; Pochop, Laura; Weiss, Stephanie
Product Type: Cases
Source: The Business Enterprise Trust
Publication Year: 1996

[This document has not yet been rated] 2907 views

McKay Nursery Co., founded in 1897 in Waterloo, WI, had a longstanding history of commitment to employees. The close-knit organization was a pioneer in the agricultural industry of several employee-friendly policies. But in the early 1980s, as McKay's owners grew older and senior management neared retirement, the next generation of managers feared for the future of the profitable, debt-free company...

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Royal Ahold NV

The US Foodservice Accounting Fraud

Authors: Gupta, V.; Indu, P.
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2007

[This document has not yet been rated] 2904 views

The case highlights the role of USF's management in the accounting fraud who intentionally booked higher promotional allowances to show higher income in order to get extra bonuses. It also examines the reasons that led to accounting frauds such as poor financial and accounting controls, weak internal control system of the parent company over its subsidiaries, lack of transparency in accounting procedures and linking of management's compensation with the achievement of revenue targets.

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Wal-Mart: The Face of Twenty-First-Century Capitalism

Author: Lichtenstein, Nelson
Product Type: Books / Book Chapters
Source: New Press
Publication Year: 2006

[This document has not yet been rated] 2755 views

Wal-Mart is based on a spring 2004 conference of leading historians, business analysts, sociologists, and labor leaders that immediately attracted the attention of the national media, drawing profiles in the New York Times, Los Angeles Times, and the New York Review of Books...

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Teaching Module on Low-Wage Work in The Coming Economy - Dead End or a Way Out?

Author: Johnson, Jennifer
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009

[This document has not yet been rated] 2725 views

Most of us believe that full-time work should pay enough to avoid poverty, but this often isn't the case. While there is no one accepted definition of "low-wage work," there are an estimated 30 million Americans earning around the poverty line or below.

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Inequality and the "American Model"

(Consideration of Human Needs and Equity Example 3: Poverty and Deprivation in the United States)

Authors: Di Tella, Rafael; Vogel, Ingrid
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2002

[This document has not yet been rated] 2683 views

Official data that suggest economic inequality has been mounting in the United States on various dimensions since 1979...

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Jimmy Fu and Moog, Inc.: Understanding Shareholders' Equity

Author: Chapman, Craig J.
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2010

[This document has not yet been rated] 2542 views

The case introduces students to the concepts of employee stock options, stock-splits and buybacks, multiple share classes, and the basics of equity investment and diversification.

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Xerox Corporation

Author: Kochan, Thomas A.
Product Type: Cases
Source: Rebuilding the Social Contract at Work: Lessons from Leading Cases, Institute for Work and Employment Research, MIT Sloan School of Management
Publication Year: 1992

[This document has not yet been rated] 2525 views

This cases focuses on the relationship between the company and its approximately 4,000 unionized workers near Rochester, New York. These workers are represented by the union, UNITE, with which the company has had an extraordinarily good collaborative relationship for over twenty years...

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Inequality: What Role Do Corporations Play?

Case in Point Series

Author: Scully, Maureen
Product Type: Essays and Concept Papers
Source: The Aspen Institute Center for Business Education
Publication Year: 2008

[This document has not yet been rated] 2498 views

Widening inequality in the U.S. may appear to be a complex societal problem beyond the reach of corporate solutions. However, corporations have a role both in the sources of and solutions to inequality.

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Eastman Kodak

Author: Kochan, Thomas A.
Product Type:
Source: Rebuilding the Social Contract at Work: Lessons from Leading Cases, Institute for Work and Employment Research, Sloan School of Management, MIT,
Publication Year: 1999

[This document has not yet been rated] 2458 views

Eastman Kodak had a reputation as a good corporate citizen since its founding at the turn of the 20th century. Several waves of downsizing were especially disruptive in light of Kodak's previous employment practices. George Fisher, named CEO in 1993, announced a new explicit social contract as part of the restructuring effort; the case presents its key principles.

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Teaching Module on Low-Wage Work in The Coming Economy - Low Wage Costs and Benefits

Author: Johnson, Jennifer
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009

[This document has not yet been rated] 2403 views

A primary business concern must be long-term success and the perpetuation of profits, goals often dependent on gaining a competitive advantage. An on-going debate is whether low-wage labor presents just such an advantage to U.S. businesses.

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Costco's Employee Loyalty Strategies

Authors: John, D.; Punithavathi, S.; Vasanthi, V.
Product Type: Cases
Source: ICFAI
Publication Year: 2008

[This document has not yet been rated] 2383 views

Costco tries to develop program and employee benefits that motivate its employees and strives to create an environment that fosters employee loyalty.

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The Well-Paid Receptionist

Author: Cousins, R
Product Type: Cases
Source: The Case Research Journal
Publication Year: 1992

[This document has not yet been rated] 2343 views

This case questions the ethics of putting a 'cap' on bonuses despite earlier promises.

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Job Creation or Destruction? Labor Market Effects of Wal-Mart Expansion

Author: Basker, Emek
Product Type: Journal Articles
Source: The Review of Economics and Statistics, The MIT Press. V 87 (2005), Issue 1, P 174-183
Publication Year: 2005

[This document has not yet been rated] 2312 views

This paper estimates the effect of Wal-Mart expansion on retail employment at the county level...

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Saturn

Author: Kochan, Thomas A.
Product Type: Cases
Source: Rebuilding the Social Contract at Work: Lessons from Leading Cases; MIT Sloan School of Management, Institute for Work and Employment Research
Publication Year: 1999

[This document has not yet been rated] 2291 views

Saturn, a wholly-owned subsidiary of General Motors, represents probably the most far-reaching example of the true stakeholder corporation, with the local union participating from the conception of the product and plant (including the design of the car) through to the structure of the corporation and "co-management" - with union-represented and non-union managers sharing what in other companies are straight "management" jobs...

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Adam Baxter Co./Local 190: 1985 Negotiation, Baxter Management Confidential Information

Authors: Medvec, Victoria; McGinn, Kathleen L.
Product Type: Cases
Source: Harvard Business School
Publication Year: 1996

[This document has not yet been rated] 2284 views

This case helps students to develop an understanding of the complexities of management/labor relations; to develop negotiation skills in ongoing team negotiations over time.

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Hurricane Katrina: Continuing the Discussions A Year Later

Authors: Scully, Maureen; Roberts, Alex; The Aspen Institute Center for Business Education
Product Type: Reading Collections
Source: The Aspen Institute Center for Business Education
Publication Year: 2006

[This document has not yet been rated] 2267 views

In the aftermath of Hurricane Katrina, the media was suddenly broaching topics such as race inequality and environmental planning that receive little attention in the national discourse. CasePlace.org released a Featured Collection that covered a variety of topics that could be raised in business school classrooms (ranging from how to detect windfall profits to the history of racialized images in the media to budget tradeoffs in the face of warnings about environmental disaster). A year later, the same issues are relevant, but have they lost urgency? From securing levees to securing livelihoods, these topics remain important for future business leaders....

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Hard Line State: Big Labor's War on Wal-Mart Claims Casualties Among Poor Marylanders

Authors: Hanke, Steve H.; Walters, Stephen
Product Type: Magazine / Newspaper Articles
Source: The Wall Street Journal
Publication Year: 2006

[This document has not yet been rated] 2241 views

The authors argue that the legislation passed in Maryland, the Fair Share Health Care Act which requires Wal-Mart to pay a fixed percentage of payroll for workers' health care undermines economic development in the state...

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Ameritrade Holding Corporation

The signals managers send when they sell shares

Author: Meulbroek, Lisa
Product Type: Cases
Source: Harvard Business School
Publication Year: 2000

[This document has not yet been rated] 2230 views

Some of the senior managers at Ameritrade, an Internet brokerage firm, are selling their holdings in the firm. Why are the managers selling, how will it affect shareholders, and what should the CEO do about it?

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The Importance of Cultural Framing to the Success of Social Initiatives in Business

Authors: Howard-Grenville, Jennifer; Hoffman, Andrew J.
Product Type: Journal Articles
Source: Academy of Management Executive. Vol. 17, Issue 2.
Publication Year: 2003

[This document has not yet been rated] 2185 views

Cultural frames provide leverage for action on social initiatives, as shown in a case on the air pollution issue in semiconductor manufacturing.

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Teaching Module on Low-Wage Work in the Coming Economy – Expanded Version

Author: Johnson, Jennifer
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 2134 views

FULL VERSION of the Low Wage Work Teaching Module.

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Low-Wage / Frontline Workers Teaching Materials Portal

Author: The Aspen Institute Center for Business Education
Product Type: Reading Collections
Source: The Aspen Institute Center for Business Education
Publication Year: 2011

[This document has not yet been rated] 2059 views

This collection is part of our business faculty network on Low-Wage / Frontline Workers. It is designed to provide a repository of teaching materials that incorporate issues of low-wage workers into a business’s core decision-making process.

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Misery Loves Company: Rethinking Social Initiatives by Business

Authors: Margolis, Joshua; Walsh, James
Product Type: Journal Articles
Source: Administrative Science Quarterly. Vol. 48, Issue 2.
Publication Year: 2003

[This document has not yet been rated] 2044 views

This paper assesses how organization theory and empirical research have thus far responded to this tension over corporate involvement in wider social life.

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Cisco Systems

Author: Kochan, Thomas A.
Product Type: Cases
Source: Rebuilding the Social Contract at Work: Lessons from Leading Cases, MIT Sloan School of Management, Institute for Work and Employment Research
Publication Year: 1999

[This document has not yet been rated] 2025 views

Cisco Systems, specializing in network systems that link computers and provide Internet communications, was founded in 1990. Employee compensation is closely tied to company and individual performance through stock ownership and profit-sharing, and performance is focused on customer satisfaction...

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Should Wal-Mart Hike Prices?

Author: Reynolds, Alan
Product Type: Magazine / Newspaper Articles
Source: www.Townhall.com
Publication Year: 2005

[This document has not yet been rated] 1980 views

One observer rejects the critique that Wal-Mart's presence in a community has a negative impact on wages, jobs, and other local businesses, using a brief yet colorful discussion of current studies.

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Lucent Technologies

Author: Kochan, Thomas A.
Product Type: Cases
Source: Rebuilding the Social Contract at Work: Lessons from Leading Cases, Institute for Work and Employment Research, Sloan School of Management, MIT
Publication Year: 1999

[This document has not yet been rated] 1978 views

Lucent was created in 1994 as part of AT&T's tri-vestiture. This case focuses on the dilemma faced by a new company that inherited a labor-management consultation structure developed by AT&T, a structure that has broken down in many respects, and that does not seem adequate to the challenges of the new company in a new and highly competitive market...

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The Voice of the Stakeholder

Authors: Samuelson, Judith; Birchard, Bill
Product Type: Magazine / Newspaper Articles
Source: Strategy + Business. Fall 2003; Issue 32.
Publication Year: 2003

[This document has not yet been rated] 1974 views

This article discusses the importance of listening to stakeholders in today's business reality. Drawing on 12 recent publications, the authors both identify and address five challenges in realizing a vision of social responsibility by relating to stakeholders...

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Teaching Module on Low-Wage Work in The Coming Economy - Business Prescriptions

Author: Johnson, Jennifer
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009

[This document has not yet been rated] 1970 views

What responsibility do companies have to their employees? And how can companies help their employees work more and more efficiently, benefitting both communities and corporations?

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Stone Finch, Inc.: Young Division, Old Division

Authors: Hamermesh, Richard G.; Collins, Elizabeth
Product Type: Cases
Source: Harvard Business Publishing Brief Cases
Publication Year: 2010

[This document has not yet been rated] 1903 views

CEO Jim Billings wants to attract energetic, entrepreneurial talent to Stone Finch, Inc.

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Pamela Spencer: Is the Customer Always Right?

Authors: Grippi, C; Mullins, J; Brown, C
Product Type: Cases
Source: The Case Research Journal
Publication Year: 2000

[This document has not yet been rated] 1896 views

The new manager of a high-end retail home improvement store must deal with an irate customer who is dissatisfied with the installation of a fence supplied and installed by the store.

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Sally Jameson: Valuing Stock Options in a Compensation Package

Authors: Tufano, Peter; Lewittes, Michael
Product Type: Cases
Source: Harvard Business School
Publication Year: 2003

[This document has not yet been rated] 1800 views

Details a thinly disguised situation faced by a recent Harvard MBA graduate who was forced by a prospective employer to place a dollar value on a grant of stock options.

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Teaching Module on Low Wage Work - Teaching Questions and Additional References

Author: Johnson, Jennifer
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009

[This document has not yet been rated] 1717 views

The teaching questions and additional references for the Low Wage Work Teaching Module.

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Executive Compensation at Nabors Industries

Too Much, Too Little, or Just Right?

Authors: Larcker, David F.; Tayan, Brian
Product Type: Cases
Source: Stanford University
Publication Year: 2007

[This document has not yet been rated] 1703 views

Goes beyond the headline numbers reported in the press to discuss appropriate levels and structure of executive compensation, and put executive compensation in the context of a company's industry, position within the industry, and financial situation.

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Teaching Module on Low-Wage Work in The Coming Economy - Can Wage Laws Benefit All?

Author: Johnson, Jennifer
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2009

[This document has not yet been rated] 1680 views

Those interested in promoting higher wages for low-wage workers also look to government policies to provide support, including minimum and living wage laws and the Earned Income Tax Credit. Minimum wage laws, while no longer controversial in the U.S., may still become an issue when not applied to sub-classes of workers (illegal immigrants, youth, or some service workers).

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Webcast: AIG Bonuses, Contractual Obligation, and Executive Compensation

Are There Ethical Standards for Pay?

Authors: Finocchio, Robert; Diamond, Stephen; Hanson, Kirk O.
Product Type: Multimedia
Source: Santa Clara University
Publication Year: 2009

[This document has not yet been rated] 1669 views

A panel discussion responds to AIG bonuses, income inequality, and whether regulation is the best approach to executive compensation (video).

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The "Living Wage" Debate

Author: Friedland, Julian
Product Type: Cases
Source: Leeds School of Business
Publication Year: 2006

[This document has not yet been rated] 1624 views

Should retail chains keep their workers well above the poverty line?

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Name Your Price: Compensation Negotiation at Whole Health Management (A, B, C)

Authors: Hall, Brian J.; Malhotra, Deepak; Bennett, Nicole
Product Type: Cases
Source: Harvard Business School
Publication Year: 2008

[This document has not yet been rated] 1609 views

MBA student Monroe Davies is asked by a potential employer to determine his own compensation package...

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