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Managing Responsibility: What Can be Learned from the Quality Movement?

Authors: Waddock, Sandra; Bodwell, Charles
Product Type: Journal Articles
Source: California Management Review
Publication Year: 2004

[This document has not yet been rated] 1905 views

For global companies that implement their codes of conduct within long supply chains, managing responsibility is increasingly starting to resemble managing quality...

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Responsibility: The New Business Imperative

Authors: Waddock, Sandra; Bodwell, Charles; Graves, Samuel
Product Type: Journal Articles
Source: Academy of Management Executive, 2002, Volume 16, No. 2
Publication Year: 2002

[This document has not yet been rated] 1304 views

Businesses today are experiencing profound pressures to reform and improve stakeholder related practices and their impacts on stakeholders and the natural environment - in short, managing responsibly as well as profitably...

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Total Responsibility Management: The Manual

Authors: Waddock, Sandra; Bodwell, Charles
Product Type: Books / Book Chapters
Source: Greenleaf Publishing
Publication Year: 2007

[This document has not yet been rated] 1221 views

Almost every manager today knows that satisfying customers by meeting their quality demands is a critical component of business success. Quality management is a given in modern companies — a competitive imperative. Yet it was not always so. Back when the quality movement was getting started, few managers really understood either the importance of quality to customers or how to manage for quality. Much the same could be said today about managing responsibility. Why and how should responsibility be managed?

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