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Caselets

Bribery and Extortion in International Business (Abridged)

Author: Wells, Louis T., Jr.
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2007

[This document has not yet been rated] 2078 views

These short "caselets" discuss what constitutes corruption, business managers' responses to corruption, and efforts at the home country and international front to limit corrupt payments to officials.

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Ivar Kreuger and the Swedish Match Empire

Authors: Jones, Geoffrey G.; Vargas, Ingrid
Product Type: Cases
Source:
Publication Year: 2007

[This document has not yet been rated] 2077 views

Globalization and corporate fraud are the central themes of this case on the international growth of Swedish Match in the interwar years...

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Marriott in Budapest: The Change of Leaders

Authors: Shipilav, Andrew; Cohen, Neil
Product Type: Cases
Source: NACRA, Case Research Journal / Laurier Institute
Publication Year: 2001

[This document has not yet been rated] 2077 views

This case describes how American management restructured a poorly operated Hungarian hotel and made it one of the best Marriott establishments in Central and Eastern Europe...

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Kenya Airways (A)

Author: Munene, Catherine
Product Type: Cases
Source: United States International University
Publication Year: 2006

[This document has not yet been rated] 2075 views

In February 2003, Mr. Titus Naikuni was hired as Managing Director and CEO of the Kenya Airways Group. After attending the first few weekly business meetings as the Group's Managing Director and CEO, he realized he needed to develop a new direction for the company...

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Ions Consulting: The MP^2 Training Program

Authors: Cotte, June; Lee, Seung Hwan (Mark)
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2007

[This document has not yet been rated] 2066 views

An HR director developed a mentoring program designed to transfer knowledge from older, more experienced project consultants to junior and newly hired inexperienced associates. The program met with great resistance from all levels of the organization.

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Hubbard's Food Limited

Author: Kirkwood, Jodyanne
Product Type: Cases
Source: University of Otago
Publication Year: 2001

[This document has not yet been rated] 2065 views

Dick Hubbard is the founder of Hubbard's Foods Limited. The company is a cereal manufacturer located in Mangere, Auckland. This case highlights the entrepreneurial flair that Dick has, as well as his stance on social responsibility. Primarily the case focuses on Hubbard's family culture, as well as operations management, supply chain management and quality management...

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Carpax Company and Phyllis Copeland

Author: Anonymous
Product Type: Cases
Source: The Case Research Journal
Publication Year: 1995

[This document has not yet been rated] 2059 views

Phyllis Copeland, an attractive but uneducated young woman with low qualifications, has received several promotions as her bosses ended their affairs with her.

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The Greensboro Housing Authority (A)

Authors: Brown, Lew G.; Carlin, Diane; Craig, Margaret; Kawashima, William
Product Type: Cases
Source: NACRA Case Research Journal / The Laurier Institute
Publication Year: 2004

[This document has not yet been rated] 2053 views

The Greensboro, North Carolina Housing Authority (GHA) faced an angry population when it proposed to locate a new public housing community in a middle class neighborhood...

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Heineken NV: Workplace HIV/AIDS Programs in Africa (A, B, C)

Authors: Barrett, Diana; Ballou, Daniella
Product Type: Cases
Source: Harvard Business School
Publication Year: 2003

[This document has not yet been rated] 2049 views

This case shows how Heineken is responding to the global AIDS epidemic and considering it as part of the company's corporate social responsibility. Explores the opportunities, challenges, and motivations for a multinational company in Africa to respond to the AIDS epidemic through a workplace program.

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Haier Hefei Electronics Co. (A, B, C)

Author: Paine, Lynn S.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2007

[This document has not yet been rated] 2046 views

When Haier takes over the Yellow Mountain television factory in the distant Hefei province at the behest of Hefei's government, workers strike against the Haier culture and what it stands for.

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Banco Compartamos: Life after the IPO

Authors: Chu, Michael; Garcia-Cuellar, Regina
Product Type: Cases
Source: HBSP
Publication Year: 2008

[This document has not yet been rated] 2044 views

This case exposes students to the leading edge of microfinance while providing the basis for analysis of the key success factors of a business model serving low-income populations and examining which complement or destroy the creation of social value.

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Sun Microsystems, Inc: Solaris Strategy

(Externalities Example 3: Network Externalities)

Authors: Silverman, Brian S.; Rosenberg, Mark
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2001

[This document has not yet been rated] 2042 views

In the late 1990s, Sun Microsystems' Solaris has emerged as the dominant UNIX-based alternative to Microsoft for server operating systems. At the same time, the open source operating system Linux has appeared unexpectedly, and it is generating significant excitement among programmers and users...

 

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Considering Profits and Principles in Technology Adoption Decisions (A, B)

Authors: Byrne, Keely; Detert, Jim
Product Type: Cases
Source: Business Roundtable Institute for Corporate Ethics
Publication Year: 2006

[This document has not yet been rated] 2038 views

Outlines Patagonia's company background and highlights factors affecting a particular set of decisions around new technology and environmental concerns.

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The Ketan Parekh Scam (A, B, C, D)

Author: ICMR Case Studies in Business
Product Type: Cases
Source: ICMR Case Studies in Business
Publication Year: 2002

[This document has not yet been rated] 2037 views

The 176-point Sensex crash on March 1, 2001 came as a major shock for the Government of India, the stock markets and the investors alike.

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Sedalia Engine Plant (A, B)

Authors: Beer, Michael; Spector, Bert A.
Product Type: Cases
Source: Harvard Business School
Publication Year: 1993

[This document has not yet been rated] 2036 views

The new plant manager must deal with the problems and potentials contained in this highly participatory management style plant...

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Julia Stasch (A, B)

Authors: Meyer, Kirk O.; Eisenberg, Jonathan
Product Type: Cases
Source: Harvard Business School
Publication Year: 1993

[This document has not yet been rated] 2033 views

A successful woman executive attempts to integrate women into the construction trade in Chicago. Julia Stasch rose from office assistant to president and chief operating officer of a major Chicago real estate firm, Stein & Co. This case describes her campaign to create expanded opportunities for women and minority-owned businesses as suppliers to construction projects, and for women and minority workers on construction sites...

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Information Technology in Organizations: Emerging Issues in Ethics and Policy

Authors: Gentile, Mary C.; Sviokla, John J.
Product Type: Cases
Source:
Publication Year: 1990

[This document has not yet been rated] 2032 views

This case introduces a framework for identifying and analyzing the ethical and policy issues triggered by the various capabilities of information technology (IT).

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Managing Intellectual Capital at TATA Consultancy Services

Authors: Koh, S; Sharma, R
Product Type: Cases
Source: Asian Business Case Centre
Publication Year: 2008

[This document has not yet been rated] 2028 views

As a global IT services company, Tata Consultancy Services Limited (TCS) was confronted with issues of growth, attrition, cultural diversity and management of intellectual capital.

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LAFARGE S.A.

Authors: Laszlo, Chris; Myers, Meredith
Product Type: Cases
Source: Institute for Sustainable Value in Business
Publication Year: 2006

[This document has not yet been rated] 2026 views

Lafarge, a French-based global industry leader in building materials, has current sales of 20 billion USD and a workforce of 80,000 people worldwide. The main environmental issues for this company are energy efficiency, CO2 emissions...

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California PERS (A, B)

Authors: Sailer, James E.; Pick, Katharina; Light, Jay O.; Lorsch, Jay W.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2001

[This document has not yet been rated] 2022 views

The largest state pension fund continues the evolution of its approach to corporate governance contemplating "relationship investing" and other new approaches.

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Executive Pay and the Credit Crisis of 2008 (A, B)

Authors: Narayanan, V.G.; Ferri, Fabrizio; Brem, Lisa
Product Type: Cases
Source: Harvard Business School
Publication Year: 2008

[This document has not yet been rated] 2020 views

The credit crisis of 2008 placed compensation practices at publicly traded firms in the United States under scrutiny.

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Merck Global Health Initiatives (A, B)

Authors: Austin, James E.; Barrett, Diana; Weber, Jeffrey
Product Type: Cases
Source: Harvard Business School
Publication Year: 2001

[This document has not yet been rated] 2017 views

Focuses on Merck's drug donation program and then raises new issues facing management about what to do about HIV/AIDS in Africa given the company's development of a new therapy. Describes collaboration among many parties including the Gates Foundation, other pharmaceutical companies, and the government of Botswana...

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Johnsonville Sausage Co. (A, B)

Author: Roberts, Michael J.
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 1986

[This document has not yet been rated] 2016 views

Ralph Stayer, head of Johnsonville Sausage, was fed up with the business. “The quality of our product was slipping and no one seemed to care.... People were careless – equipment was being poorly cared for, and bad product was making its way into the market.... I'd hired someone early on, who was very competent. Then one day it struck me that he was just a soldier, carrying out my orders. I tried to get him to take more responsibility, but he couldn't; I'd ruined him.”

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Rick Surpin (A, B, C)

Authors: Hanson, Kirk O.; Bollier, David; Rowlands, Penelope
Product Type: Cases
Source: The Business Enterprise Trust
Publication Year: 1992

[This document has not yet been rated] 2016 views

A long-time community development worker creates hundreds of jobs for low-income women and minorities by forming a for-profit home health care cooperative, Cooperative Home Care Associates...

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The Enron Odyssey (A): The Special Purpose of "SPEs"

The Special Purpose of "SPEs"

Authors: Chacko, George; Dharan, Bala; Strick, Eli Peter
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2004

[This document has not yet been rated] 2015 views

The board has asked Ron Tolbert, an employee in the Risk Assessment and Control Group, to analyze three SPE transactions executed by Enron executives: the Destec, Rhythms, and Fishtail/Bacchus transactions, which were prominently featured in the Examiner's Report in the ensuing Enron bankruptcy...

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Managing Sexual Harassment at Coors (A)

Author: Wittmer, D
Product Type: Cases
Source: The Case Research Journal
Publication Year: 2004

[This document has not yet been rated] 2010 views

The Coors management team had to decide what, if any, disciplinary action was warranted for an employee accused of sexual harassment.

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How Normal is Normal? The Mitsubishi Motors Sexual Harassment Case

Authors: Alsheimer, J.; Dowling, P.; Pivar, B.; Powell, Elizabeth A.
Product Type: Cases
Source: Darden Business Publishing
Publication Year: 1999

[This document has not yet been rated] 2009 views

This case illustrates Mitsubishi Motors Manufacturing of America's (MMMA) responses to allegations of sexual harassment in 1996 at its Normal, Illinois, facility. The majority of the case focuses on major events that took place between 1992 and spring 1996, culminating in an Equal Employment Opportunity Commission (EEOC) investigation and class-action suit, which at the time was estimated to be the most expensive suit ever filed

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RL Wolfe: Implementing Self-Directed Teams

Authors: Garvin, David A.; Collins, Elizabeth
Product Type: Cases
Source: Harvard Business Publishing Brief Cases
Publication Year: 2009

[This document has not yet been rated] 2008 views

In 2004, John Amasi, the director of production for a manufacturer of plastic pipe, introduced the concept of self-directed teams into a newly rehabbed plant in Corpus Christi, Texas.

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Customer Relationship Management at BBSN

Author: David-West, Olayinka
Product Type: Cases
Source: Lagos Business School
Publication Year: 2005

[This document has not yet been rated] 2006 views

In March 2005 and after almost a decade in business, Ronke Dawodu, founder and Managing Director of BuyBest Supermarket Nigeria (BBSN), wondered when her company would develop the ability to track customers and reward them continuously for their loyalty and patronage...

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Callmate Telips (A, B)

Orix Investment Bank Pakistan Limited - Callmate Risk Uncovered

Author: Ahmed, M.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2009

[This document has not yet been rated] 2005 views

Callmate Telips Telecom Limited (Callmate) was in the telecommunications business, an industry in which the regulatory controls were gradually being undone by the government of Pakistan as part of an economic deregulation program. Callmate was the pioneer in the payphones and prepaid calling card industries in Pakistan. The events in the case demonstrate that the company strategy, as well as aggressive share price management, could be dangerous if there were no checks on the directors.

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Dow Chemical And Agent Orange In Vietnam

Author: Dawkins, Cedric
Product Type: Cases
Source: The CASE Journal
Publication Year: 2008

[This document has not yet been rated] 2005 views

This case examines the ethical issues raised when businesses contract for the military during a time of war.

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The Prominent Dr. Rombach

Author: Morris, Tom
Product Type: Cases
Source: NACRA, Case Research Journal / Laurier Institute
Publication Year: 1997

[This document has not yet been rated] 2001 views

John Cannon is in a quandary. Is a a request for a $25,000 contribution in effect a bribe, or simply a donation for some progressive and legitimate research?

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Peet's and the Berkeley Sustainable Coffee Initiative

Authors: Osland, Asbjorn; Lawrence, Anne T.
Product Type: Cases
Source: The Case Research Journal
Publication Year: 2004

[This document has not yet been rated] 1998 views

This case focuses on a regional purveyor of specialty coffees and teas, faced with a voter initiative that would force it to only sell goods produced under sustainable conditions.

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An Indiscreet Conversation on Hiring

Authors: Konrad, Alison; Mark, Ken
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2009

[This document has not yet been rated] 1996 views

A group of four friends meet for coffee and the discussion turns into a debate about the feasibility of hiring young women for professional and managerial positions, given that they become pregnant and go on maternity leave...

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Grameen Bank

The Grameen Central Credit System

Authors: Gupta, Vivek; Indu, P.
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2006

[This document has not yet been rated] 1992 views

The case explains Bangladesh based Grameen Bank's two microfinance models - Grameen Classic System and Grameen General System (GGS). Data is presented so that students are able to analyse the advantages and disadvantages of Grameen General microfinance model.

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Richard Murphy and the Biscuit Company (A, B)

Authors: Jarrett, M.; Ingram, K.
Product Type: Cases
Source: London Business School
Publication Year: 2008

[This document has not yet been rated] 1991 views

These cases describe the successful journey of organizational renewal and change for a food company facing a changing world of consumer tastes and fierce competition.

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Subtle Biases and Covert Prejudice in the Workplace

Authors: Dietz, J.; Hamilton, L.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2008

[This document has not yet been rated] 1990 views

Subtle biases and covert prejudice affect interactions in the workplace.

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Opportunity International

Measurement and Mission

Authors: Leonard, Herman B.; Tritter, Melissa
Product Type: Cases
Source: Harvard Business School
Publication Year: 2007

[This document has not yet been rated] 1988 views

After a “first career” in business, HBS graduate Christopher Crane becomes CEO of a worldwide microfinance network. Explores the metrics of non-financial success and to identify business models for mission-driven organizations. Also, the organization is committed to helping as many people out of poverty as quickly as possible, but donations and repayments are not enough to fuel rapid growth.

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Coca-Cola Chile Foundation

Author: Herrera, J
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2005

[This document has not yet been rated] 1986 views

Provides an overview of the Coca-Cola System in Chile and focuses on the Coca-Cola Chile Foundation (CCFCH), a non-profit organization dedicated to education...

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Clearwater Seafoods

Authors: Reinhardt, Forest; Weber, James
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006

[This document has not yet been rated] 1982 views

Clearwater harvested shellfish from the Canadian Atlantic fishery and sold this in markets around the world. They prided themselves on their sustainable fishing practices, which were not the norm for the industry. Seafood buyers traditionally bought on price. Clearwater's innovations and technology investments enabled it to produce a higher quality, value-added product, but it faced the challenge of convincing buyers to pay a premium price.

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Ethics Management at a Cross-Border Enterprise (A, B)

Authors: Van den Berg, J; Goo, Say
Product Type: Cases
Source: The University of Hong Kong
Publication Year: 2008

[This document has not yet been rated] 1981 views

These case studies concern Choi & Leng Paper Ltd, a Hong Kong based company that falls into the category of small to medium-sized enterprises (SMEs).

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FedEx and Environmental Defense

Building a Hybrid Delivery Fleet

Authors: Plambeck, Erica; Hoyt, David W.
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2007

[This document has not yet been rated] 1980 views

This case discusses the obstacles in bringing a hybrid truck to market, the role of government in encouraging development of cleaner more fuel-efficient vehicles, and the role of Environmental Defense as a facilitator of positive corporate impact on the environment.

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Cisco Systems

Author: Kochan, Thomas A.
Product Type: Cases
Source: Rebuilding the Social Contract at Work: Lessons from Leading Cases, MIT Sloan School of Management, Institute for Work and Employment Research
Publication Year: 1999

[This document has not yet been rated] 1977 views

Cisco Systems, specializing in network systems that link computers and provide Internet communications, was founded in 1990. Employee compensation is closely tied to company and individual performance through stock ownership and profit-sharing, and performance is focused on customer satisfaction...

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Nano Tata-Logy: The People's Car

Authors: Branzei, Oana; Chandrasekhar, Ramasastry
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2008

[This document has not yet been rated] 1976 views

The case illustrates the opportunities, challenges and trade-offs involved in the design, prototyping, and marketing of the Nano - the People's Car by Tata Motors Ltd (TML), a Tata Group company.

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Applied Research Technologies, Inc.

Global Innovation's Challenges

Authors: Bartlett, Christopher A.; Beckham, Heather
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2010

[This document has not yet been rated] 1974 views

Applied Research Technologies, Inc. (ART) is a diversified technology company which has used its entrepreneurial culture and encouragement of innovation as an ongoing competitive advantage. The case concentrates on the challenges faced by Peter Vyas, the Filtration Unit manager, who must decide whether to request $2 million in project funding from the divisional vice president, Cynthia Jackson.

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Project Impact: The Affordable Hearing Aid Project

Authors: Cordes, Erika; Mair, Johanna
Product Type: Cases
Source: IESE Business School
Publication Year: 2005

[This document has not yet been rated] 1974 views

This case introduces David Green, a social entrepreneur with the mission of making advanced medical technology affordable and available to those in the third world...

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Promoting Fair Trade and Increasing Profits

Green Mountain Coffee Roasters and TransFair USA

Authors: Rochlin, Stephen A.; Boguslaw, Janet
Product Type: Cases
Source: The Center for Corporate Citizenship at Boston College, The Wallace B. Carroll School of Management, Boston, MA
Publication Year: 2004

[This document has not yet been rated] 1971 views

The partnership between Green Mountain Coffee Roasters, a leader in the specialty coffee industry based in Waterbury, Vermont and TransFair USA, a nonprofit fair trade certification organization, has resulted in increased profits for Green Mountain Coffee, a significant boost in fair trade coffee sales in the United States, and fair compensation and direct access to international markets for poor coffee growers.
 

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Muslim Colas

Cola Wars or Cola Crusades?

Authors: Faulk, Saskia; Usunier, Jean-Claude
Product Type: Cases
Source: University of Lausanne
Publication Year: 2006

[This document has not yet been rated] 1967 views

This case deals with the rise of colas marketed by Muslim-led businesses, in the context of consumer boycotts of American products and brands. The purpose is to emphasise how politics and political events may impact consumer behaviour, competition, and business strategy.

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Black Caucus Groups at Xerox Corporation (A)

Authors: Friedman, Raymond A.; Deinard, Caitlin
Product Type: Cases
Source: Harvard Business School
Publication Year: 1991

[This document has not yet been rated] 1966 views

In 1970 Xerox had a very progressive affirmative action program yet, once hired, black employees faced serious problems, due both to overt discrimination and to their exclusion from the informal networks of support, information and mentoring that the other salespeople shared...

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Glegg Water Company and E-Cell

Securing the Adoption of Superior Technology

Authors: Bansal, Pratima; Maud, Ryan
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2002

[This document has not yet been rated] 1964 views

Glegg Water Company refined a more environmentally sound and reliable process to make it available to high water flow operation. In spite of the clear technological superiority, Glegg was finding it difficult penetrating the market.

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