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IKEA's Global Sourcing Challenge (A, B)

Indian Rugs and Child Labor

Authors: Bartlett, Christopher A.; Dessain, Vincent; Sjoman, Anders
Product Type: Cases
Source: Harvard Business School
Publication Year: 2006

[This document has not yet been rated] 12382 views

Traces the history of IKEA's response to a TV report that its Indian carpet suppliers were using child labor. Describes IKEA's growth, including the importance of a sourcing strategy based on its close relationships with suppliers in developing countries...

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Phar-Mor, Inc.: Accounting Fraud, Litigation, and Auditor Liability

Authors: Buckless, Frank A.; Glover, Steven M.; Prawitt, Douglas F.
Product Type: Cases
Source: Prentice Hall
Publication Year: 2000

[This document has not yet been rated] 10182 views

This case discusses the accounting fraud that was successfully crafted by the upper management tier of Phar-Mor, Inc. Many upper level managers received prison sentences, and numerous legal claims against the retail company and its auditors, Coopers & Lybrand LLP, were made, the majority of which were settled out of court...

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Toys R Us Japan

Authors: Spar, Debora L.; MacKenzie, Jacqueline; Bures, Laura
Product Type: Cases
Source: Harvard Business School
Publication Year: 1999

[This document has not yet been rated] 9428 views

Documents the American retailer's process of entry into the Japanese toy market. Discusses the history of Toys "R" Us in the United States as well as the history of the Japanese toy market, distribution, wholesaling, and retailing systems...

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The Social Responsibility of Business is to Increase its Profits

Author: Friedman, Milton
Product Type: Essays and Concept Papers; Magazine / Newspaper Articles; Speeches
Source: The New York Times Magazine, September 13, 1970.
Publication Year: 1970

[This document has not yet been rated] 7906 views

"When I hear businessmen speak eloquently about the "social responsibilities of business in a free-enterprise system," it's obvious that they believe that they are defending free enterprise

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Iggy's Bread of the World

Authors: Gendron, Alexis; Valley, Kathleen
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2000

[This document has not yet been rated] 7200 views

In January 1994, Igor and Ludmilla Ivanovic opened the doors of their bakery, Iggy's Bread of the World. This case describes their unusual mission statement and the way in which they try to bring a social consciousness mentality to a for-profit business...

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Farmacias Similares

Private and Public Health Care for the Base of the Pyramid in Mexico

Authors: Chu, Michael; Garcia-Cuellar, Regina
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2007

[This document has not yet been rated] 6728 views

This case profiles a retail model for low-income markets and examines the role of private enterprise and profits in the health care of low-income populations, the creation of social value in commercial enterprises, and possible implications for public policy.

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Starbucks Coffee Company

Authors: Stanley, Alison; Argenti, Paul A.
Product Type: Cases
Source: Tuck School of Business at Dartmouth
Publication Year: 2002

[This document has not yet been rated] 6680 views

This case traces the origins of Starbucks and its rapid growth through joint partnerships and diversified products, and its rapid expansion of retail cafes...

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Wal-Mart, 2005

Author: Yoffie, David B.
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2005

[This document has not yet been rated] 6520 views

Wal-Mart has been expanding, both domestically and internationally. This case covers recent developments at Wal-Mart, including new stores, new store formats, and international expansion. The learning objective of this case is: To look at strategy and competition in the discount retail environment.

 

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Wal-Mart's Sustainability Strategy

Authors: Plambeck, Erica; Denend, Lyn
Product Type: Cases
Source: Stanford University
Publication Year: 2007

[This document has not yet been rated] 6281 views

Senior executives at Wal-Mart launched the company's new sustainability strategy in 2005. The case describes their efforts to keep environmental improvement tightly coupled with business values and profitability.

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Unilever in India

Hindustan Lever's Project Shakti--Marketing FMCG to the Rural Consumer

Authors: Rangan, V. Kasturi; Rajan, Rohithari
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006

[This document has not yet been rated] 5873 views

With liberalization of India's economy and the opening up of markets to foreign multinationals such as Procter & Gamble, the Indian subsidiary of Unilever--Hindustan Lever Ltd. (HLL)--was under pressure to grow revenues and profits...

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Rejuvenating Wal-Mart's Reputation

Author: Hemphill, Thomas A.
Product Type: Cases
Source: Business Horizons
Publication Year: 2005

[This document has not yet been rated] 5681 views

Wal-Mart, the world's largest retailer, was named by Fortune as the "most admired company in America" for the years 2003 and 2004. However, these and other accolades have not quieted a chorus of critics...

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Calvin Klein, Inc. and the Kiddie Porn Ads (A, B)

Authors: Naumes, Margaret J.; Naumes, William
Product Type: Cases
Source: North America Case Research Association, Case Research Journal, Summer, 1999; The Laurier Institute
Publication Year: 1999

[This document has not yet been rated] 5644 views

Calvin Klein Inc. is a company with a history of controversial advertising, going back to 1980's ads with then 15-year-old actress Brooke Shields saying, "Nothing comes between me and my Calvins." In 1995, the company began a new series of ads for Calvin Klein jeanswear, featuring young models in suggestive poses...  

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"Hips Feel Good" - Dove's Campaign for Real Beauty

Authors: Gey, Thomas; Nugent, Nick; Wesley, David T.A.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2007

[This document has not yet been rated] 5539 views

In an attempt to increase sales volume by 80 per cent, Unilever re-launched Dove in 2004 with a new campaign. The campaign asks the question “What is real beauty?” and attempts to redefine it in ways that challenge commonly portrayed stereotypes.

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Wal-Mart: A Progressive Success Story

Author: Furman, Jason
Product Type: Research Notes / Working Papers
Source: The Center for American Progress
Publication Year: 2005

[This document has not yet been rated] 5221 views

This article reviews the economic evidence on the impact of Wal-Mart on consumers, the impact of Wal-Mart on its workers and workers in the retail sector, and the impact of public subsidies on Wal-Mart...

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Wal-Mart Stores

“Everyday Low Prices” in China

Authors: Farhoomand, Ali F.; Wang, Iris
Product Type: Cases
Source: Asia Case Research Center, University of Hong Kong
Publication Year: 2006

[This document has not yet been rated] 4989 views

This case provides students with a basic understanding of the concept of competitive advantage and its sources through a discussion of Wal-Mart's success in the U.S. It also discusses the challenges of replicating a successful domestic strategy in a different market environment, explores whether a firm is able to transport its competitive advantage from one market to another using the example of Wal-Mart's entry into China, and thinks about potential strategies that Wal-Mart China should consider going forward.

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JC Penney's People Strategy: Setting the Right Climate for Human Resource Development

Author: Purkayastha, D.
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2008

[This document has not yet been rated] 4959 views

The case is about JC Penney's (JCP) human resource development (HRD) strategy and also highlights learning issues related to corporate coaching.

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Doing Better at Doing Good: When, Why and How Consumers Respond to Corporate Social Initiatives

Authors: Bhattacharya, C.B.; Sen, Sankar
Product Type: Journal Articles
Source: California Management Review
Publication Year: 2004

[This document has not yet been rated] 4692 views

Although companies are devoting significant resources to corporate social responsibility (CSR) initiatives, insights into the optimal formulation, implementation, and effectiveness estimation of CSR strategies are currently scarce. This article takes an in-depth look at when, why, and how CSR works from a consumer's perspective...

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The Body Shop: Social Responsibility or Sustained Greenwashing?

Authors: Meenakshisundaram, Ramalingam; Purkayastha, Debapratim; Fernando, Rajiv
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2007

[This document has not yet been rated] 4396 views

In March 2006 The Body Shop, a retailer of natural-based and ethically-sourced beauty products, announced that it had agreed to an acquisition by the beauty care giant L'Oréal in a cash deal worth £652 million (US$ 1.14 billion). The announcement brought in its wake a spate of criticism against Body Shop and its founder, Dame Anita Roddick, who was regarded as a pioneer in modern corporate social responsibility.

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The Wal-Mart Supply Chain Controversy

Authors: Smith, N. Craig; Crawford, Robert J.
Product Type: Cases
Source: London Business School
Publication Year: 2006

[This document has not yet been rated] 4388 views

Having grown into one of the world's largest companies, Wal-Mart has become the object of attack from many critics. One of the principal areas of criticism concerns the manner by which the company manages its global supply chain...

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"Employees First, Customers Second": Wegmans' Work Culture

Authors: George, S; Regani, S
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2007

[This document has not yet been rated] 4368 views

This case examines some of the elements of Wegmans' work culture, and how they contributed to making Wegmans a great place to work.

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Wal-Mart and Vancouver, Canada

Author: von der Porten, Suzanne
Product Type: Cases
Source: Selkirk College
Publication Year: 2005

[This document has not yet been rated] 4357 views

The debate among retailers, local residents, the city council and Wal-Mart captures some of the tumult around the role of multinational corporations in the global economy and their effects on societies and the environment. In the context of this controversy, what responsibility does Wal-Mart have to its employees, overseas product manufacturers, factory workers, indigenous people, and local residents? Who are other stakeholders in Vancouver City Council's decision on whether to allow the rezoning? Who are stakeholders with no say in the decision? Does the Vancouver council have any business preventing Wal-Mart from setting up a business in Vancouver? What lessons can be learned?

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Yla Eason (A, B)

Authors: Wattenberg, Laura M.; Allen, Suzanne; Meyer, Kathleen A.
Product Type: Cases
Source: Business Enterprise Trust
Publication Year: 1996

[This document has not yet been rated] 4149 views

In 1985, Yla Eason was shocked by her young son's comment that he could never be a "superhero" because all superheroes were white. Concerned that her son had already limited his aspirations as a result of his race, she searched futilely for an African-American superhero doll...

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Charles Veillon, S.A. (A)

Author: Paine, Lynn S.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2006

[This document has not yet been rated] 3978 views

The top management team at Charles Veillon, a Swiss mail-order company, is considering whether to work with a human rights organization to monitor the labor practices of its suppliers. A particular concern is avoiding child labor and other forms of workplace coercion...

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The Local Costs and Benefits of Wal-Mart

Authors: Irwin, Elena G.; Clark, Jill
Product Type: Policy and Issue Reports; Magazine / Newspaper Articles
Source: Ohio State University, Department of Agricultural, Environmental, and Development Economics
Publication Year: 2006

[This document has not yet been rated] 3563 views

So begins a recent report about the wide-ranging influence of Wal-Mart, from global business to local communities to inflation rates and national wages...

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Video: Is Wal-Mart Good for America?

Author: FRONTLINE
Product Type: Multimedia
Source: WGBH Educational Foundation
Publication Year: 2005

[This document has not yet been rated] 3527 views

In this film, Frontline explores the relationship between U.S. job losses and the American consumer's insatiable desire for bargains in "Is Wal-Mart Good for America?"

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Walmart and the Environment

Author: Robinson, Lindsay
Product Type: Magazine / Newspaper Articles
Source: The Urbana-Champagne Independent Media Center
Publication Year:

[This document has not yet been rated] 3370 views

The following article details some of Wal-Mart's environmental abuses in the United States.

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Productivity of Growing Global Energy Demand

A Microeconomic Perspective

Author: McKinsey Global Institute, The
Product Type: Policy and Issue Reports
Source: The McKinsey Global Institute
Publication Year: 2006

[This document has not yet been rated] 3256 views

To date, the global debate about energy has focused too narrowly on curbing demand. Instead, the best way to meet the challenge of growing global energy demand may be to focus on energy productivity, which reconciles both demand abatement and energy-efficiency.

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Pick ‘n Pay – Rekindling Company Values

Author: Stockport, Gary J.
Product Type: Cases
Source: University of Cape Town
Publication Year: 1999

[This document has not yet been rated] 2998 views

This case study discusses a rekindling of a company's values within a retailing company that has grown from 4 stores and 50 employees in 1967 to some 265 stores and around 28,000 staff in 1998...

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Everyday High Health Costs; One Giant's Struggle Is Corporate America's, Too

Author: Abelson, Reed
Product Type: Magazine / Newspaper Articles
Source: The New York Times
Publication Year: 2005

[This document has not yet been rated] 2949 views

Back in the spring, amid relentless criticism that Wal-Mart Stores was failing to provide affordable health care to employees, executives at the company decided to take a detailed look at its benefits. Wal-Mart knew its health costs were spiraling upward out of control, said M. Susan Chambers, the senior executive who led the initiative, but it was surprised to discover that its critics had a point...

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McKay Nursery Company (A, B)

Authors: Meyer, Kathleen A.; Pochop, Laura; Weiss, Stephanie
Product Type: Cases
Source: The Business Enterprise Trust
Publication Year: 1996

[This document has not yet been rated] 2869 views

McKay Nursery Co., founded in 1897 in Waterloo, WI, had a longstanding history of commitment to employees. The close-knit organization was a pioneer in the agricultural industry of several employee-friendly policies. But in the early 1980s, as McKay's owners grew older and senior management neared retirement, the next generation of managers feared for the future of the profitable, debt-free company...

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Royal Ahold NV

The US Foodservice Accounting Fraud

Authors: Gupta, V.; Indu, P.
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2007

[This document has not yet been rated] 2856 views

The case highlights the role of USF's management in the accounting fraud who intentionally booked higher promotional allowances to show higher income in order to get extra bonuses. It also examines the reasons that led to accounting frauds such as poor financial and accounting controls, weak internal control system of the parent company over its subsidiaries, lack of transparency in accounting procedures and linking of management's compensation with the achievement of revenue targets.

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The End of Corporate Imperialism

Authors: Prahalad, C.K.; Lieberthal, Kenneth
Product Type: Journal Articles
Source: Harvard Business Review
Publication Year: 2003

[This document has not yet been rated] 2851 views

As they search for growth, multinational corporations will have no choice but to compete in the big emerging markets of China, India, Indonesia, and Brazil. Although it is still common to question how such corporations will change life in those markets, Western executives would be smart to turn the question around and ask how multinationals themselves will be transformed by these markets...

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What Are Mergers Good For?

Author: Morgenson, Gretchen
Product Type: Magazine / Newspaper Articles
Source: The New York Times
Publication Year: 2005

[This document has not yet been rated] 2811 views

To most investors, mergers are the stock market's equivalent of catnip. Takeover bids typically provide a nice boost to investors' portfolios and confirm their stock-picking smarts. And to hear the executives orchestrating them tell it, they always produce greater profits at the combined company down the road...And yet, for all the profit and promise that mergers seem to hold, the truth about companies combining their operations is a darker one. Academic research suggests that few mergers add up to significantly more prosperous or successful companies...

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A Road Map for Natural Capitalism

(Externalities Example 1: Resources and Pollution)

Authors: Lovins, Amory B.; Lovins, L. Hunter; Hawken, Paul
Product Type: Magazine / Newspaper Articles
Source: Harvard Business Review
Publication Year: 1999

[This document has not yet been rated] 2763 views

No one would run a business without accounting for its capital outlays. Yet most companies overlook one major capital component--the value of the earth's ecosystem services...

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Wal-Mart: The Face of Twenty-First-Century Capitalism

Author: Lichtenstein, Nelson
Product Type: Books / Book Chapters
Source: New Press
Publication Year: 2006

[This document has not yet been rated] 2717 views

Wal-Mart is based on a spring 2004 conference of leading historians, business analysts, sociologists, and labor leaders that immediately attracted the attention of the national media, drawing profiles in the New York Times, Los Angeles Times, and the New York Review of Books...

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Analyzing the Impact of Wal-Mart Supercenters on Local Food Store Sales

Authors: Artz, Georgeanne M.; Stone, Kenneth E.
Product Type: Policy and Issue Reports; Journal Articles
Source: American Journal of Agricultural Economics
Publication Year: 2006

[This document has not yet been rated] 2689 views

The greatest competitive pressures from the expansion of Supercenters occur to existing grocery stores. Nearly 500 of these stores are located in counties with an urban population of fewer than 20,000 people. These are primarily rural trade centers in which retail trade is akin to a zero-sum game. Unless population or incomes are growing substantially, there is a relatively fixed amount of money to be spent in the retail sector...

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Wal-Mart's Business Environment

Author: Oberholzer-Gee, Felix
Product Type: Cases
Source: Harvard Business School
Publication Year: 2006

[This document has not yet been rated] 2646 views

In 2004, Wal-Mart Stores, Inc. proposed to build a new supercenter in Inglewood, a low-income community near Los Angeles. To compete with Wal-Mart, supermarkets in California cut grocery workers' health benefits and wages. The unions ordered a strike against the supermarkets.

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Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause

Authors: Kotler, Phillip; Lee, Nancy
Product Type: Books / Book Chapters
Source: John Wiley & Sons
Publication Year: 2004

[This document has not yet been rated] 2635 views

Today, corporations are expected to give something back to their communities in the form of charitable projects. In Corporate Social Responsibility, the authors explain why charity is both good P.R. and good for business.

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Modi-Revlon

Authors: Deshpande, Rohit; Schulman, Seth M.
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006

[This document has not yet been rated] 2634 views

The head of the Indian subsidiary of cosmetics firm Revlon faces a crucial turnaround situation for the company. After a high-profile product launch, sales were very disappointing and Revlon was trying to decide whether it should pull out of India...

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Howard Schultz: Building Starbucks Community (A, B)

Authors: George, Bill; McLean, Andrew N.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2006

[This document has not yet been rated] 2608 views

Provides information on the leadership development of Howard Schultz, tracing his youth and early business career, and the values he brings to Starbucks.

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Does Doing Good Always Lead to Doing Better?

Consumer Reactions to Corporate Social Responsibility

Authors: Sen, Sankar; Bhattacharya, C.B.
Product Type: Journal Articles
Source: Journal of Marketing Research, American Marketing Association, v38, 2.
Publication Year: 2001

[This document has not yet been rated] 2559 views

In the face of marketplace polls that attest to the increasing influence of corporate social responsibility (CSR) on consumers' purchase behavior, this article examines when, how, and for whom specific CSR initiatives work.

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Whole Foods Market, Inc.

Authors: Wells, John R.; Haglock, Travis
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2005

[This document has not yet been rated] 2541 views

Can a short-sleeved, sandal-wearing, college dropout create a company manifesting love, joy, and happiness? With Whole Foods, Chainsaw John Mackey did. This case studies an emerging company in an emerging industry by achieving results in unconventional ways.

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Magazine Luiza

Building a Retail Model of "Courting the Poor"

Authors: Frei, Frances X.; Reisen de Pinho, Ricardo
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006

[This document has not yet been rated] 2516 views

Describes the innovative retail model of the Brazilian firm Magazine Luiza. Magazine Luiza enables low-income consumer credit by applying a flexible and nuanced evaluation system...

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Staples, Inc.

Author: The National Center for Employee Ownership
Product Type: Mini-Cases
Source: The National Center for Employee Ownership
Publication Year: 2008

[This document has not yet been rated] 2473 views

Staples’ management believes strongly that sharing equity with employees is an integral part of the company’s compensation program because it allows them to attract, retain, and reward employees who contribute to longterm success.

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Consumer Benefits from Increased Competition in Shopping Outlets: Measuring the Effect of Wal-Mart

Authors: Hausman, Jerry A.; Leibtag, Ephraim
Product Type: Policy and Issue Reports
Source: centre for microdata methods and practice
Publication Year: 2006

[This document has not yet been rated] 2453 views

In this paper we consider consumer benefits from increased competition in a differentiated product setting: the spread of nontraditional retail outlets...

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Maryland Legislature Overrides Veto on Wal-Mart Bill

Author: Wagner, John
Product Type: Magazine / Newspaper Articles
Source: The Washington Post
Publication Year: 2006

[This document has not yet been rated] 2405 views

The Maryland legislature voted along party lines, defeating a Republican filibuster, and the preferences of Maryland's governor and the company Wal-Mart, to pass legislation which requires Wal-Mart to spend more on employee health care. This precedent-setting legislation is now being considered by more than thirty states...

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Fabindia Overseas Pvt. Ltd.

Authors: Khaire, Mukti; Kothandaraman, Prabakar PK
Product Type: Cases
Source: Harvard Business School
Publication Year: 2007

[This document has not yet been rated] 2395 views

Fabindia is a for-profit Indian retail company with the stated mission of providing employment to weavers and traditional handicraft artisans in rural India. Demonstrates a unique business model, discusses the opportunities and constraints that a strong vision entails, and the growth challenges of novel business models.

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Solution, or Mess? A Milk Jug for a Green Earth

Author: Rosenbloom, Stephanie
Product Type: Magazine / Newspaper Articles
Source: The New York Times
Publication Year: 2008

[This document has not yet been rated] 2391 views

A simple change to the design of the gallon milk jug, adopted by Wal-Mart and Costco, seems made for the times. The jugs are more efficient to ship and better for the environment, the milk is fresher when it arrives in stores, and it costs less. But will consumers accept it?

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IKEA and the Natural Step

Authors: Reichert, Joel; Larson, Andrea
Product Type: Cases
Source: World Resources Institute
Publication Year: 1998

[This document has not yet been rated] 2367 views

In 1996, IKEA' s $5 billion in revenues made it the world's largest retailer of furniture and home furnishings. IKEA extended its activities as an innovator through its incorporation of The Natural Step framework for assessing the ecological and social sustainability...

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Costco's Employee Loyalty Strategies

Authors: John, D.; Punithavathi, S.; Vasanthi, V.
Product Type: Cases
Source: ICFAI
Publication Year: 2008

[This document has not yet been rated] 2342 views

Costco tries to develop program and employee benefits that motivate its employees and strives to create an environment that fosters employee loyalty.

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