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Why Measure

Authors: Cunningham, Katie; Ricks, Marc
Product Type: Magazine / Newspaper Articles
Source: Stanford Social Innovation Review
Publication Year: 2004

[This document has not yet been rated] 820 views

Nonprofits use metrics to show that they are efficient. But what if donors don’t care?

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Raleigh & Rosse: Measures to Motivate Exceptional Service

Authors: Simons, Robert L.; Mahoney, Michael
Product Type: Cases
Source: Harvard Business School
Publication Year: 2011

[This document has not yet been rated] 2263 views

In January 2010, U. S. luxury goods retailer Raleigh & Rosse is being sued by its employees for encouraging "off the clock" hours. At the center of the class action lawsuit is the famous Raleigh & Rosse performance measurement system previously thought to be the core of the retailer's success.

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Nordstrom: Dissension in the Ranks? (A, B)

Authors: Simons, Robert L.; Weston, Hilary A.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2009

[This document has not yet been rated] 2331 views

In 1989, the performance measurement systems and compensation policies of Nordstrom Department Stores unexpectedly came under attack by employees, unions, and government regulators...

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Enel: CSR and Performance Measurement (A, B)

Authors: Pistoni, Anna; Songini, Lucrezia
Product Type: Cases
Source: European Academy of Business in Society
Publication Year: 2008

Faculty Rating: 5 stars5 stars5 stars5 stars5 stars [1 Faculty Rating] 1684 views

Enel was Italy’s largest power company and Europe’s second largest listed utility in terms of installed capacity.

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Accounting for Decision Makers

Pepperdine University: MBAM-601.13

Author: McPeak, Chuck
Product Type: Syllabi
Source: Pepperdine University, Graziadio School of Management
Publication Year: 2006

[This document has not yet been rated] 1925 views

The primary emphasis of this study is to place sophisticated tools and techniques in the hands of primary users in making business decisions. Specific topics include cost behavior analysis, cost management systems, relevant cost analysis, performance measurement, and value-based management control systems.

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A Commentary and an Overview of Key Questions on Corporate Social Performance Measurement

Author: Carroll, Archie B.
Product Type: Journal Articles
Source: Business & Society. Vol. 39, Issue 4.
Publication Year: 2000

[This document has not yet been rated] 1104 views

This article offers a commentary on Donna Wood's article, "Theory and Integrity in Business and Society," and discusses key issues that need to be addressed in order to advance the measurement of Corporate Social Performance (CSP)...

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Management Control Systems

Author: Landry, Steven
Product Type: Syllabi
Source: Monterey Institute of International Studies
Publication Year: 2011

[This document has not yet been rated] 666 views

The course focuses of "performance measurement and control systems for implementing strategy". Ethical issues are integrated via investigation of the topics of "managing tensions within the organization", "core values", and "risks to be avoided".

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Oddo Securities - ESG Integration

Authors: Serafeim, George; Healy, Paul M.; Sesia, Aldo
Product Type: Cases
Source: Harvard Business School
Publication Year: 2011

[This document has not yet been rated] 1218 views

The case describes the process of integrating environmental, social, and governance issues into valuation models and research analyst recommendations.

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Kipp National, 2002 (B): Managing a School Network

Author: Leschly, Stig
Product Type: Cases
Source: Harvard Business School
Publication Year: 2003

[This document has not yet been rated] 1383 views

Continues the history of the KIPP Academies--two high-performing public middle schools founded in 1995 by Michael Fineberg and David Levin in Houston and New York.

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Press Ganey and HCAHPS

Author: Kessler, D.
Product Type: Cases
Source: Stanford Business School
Publication Year: 2009

[This document has not yet been rated] 1301 views

This case studies how a private healthcare performance measurement company responds to a government effort to improve quality reporting and standardize hospital surveys. It highlights the private company's decisions regarding both its business strategy as well as its potential to affect public policy.

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